Dynamic professional with a robust background in management and operations, poised to excel in leadership roles that foster growth and innovation. Recognized for exceptional team collaboration, adaptability, and a proven ability to achieve tangible results through strategic planning and operational efficiency. A tech-savvy innovator with hands-on experience in emerging technologies, dedicated to identifying opportunities for enhancement and implementing effective solutions that drive productivity. Committed to creating a safe and efficient work environment while consistently surpassing organizational goals through proactive problem-solving and staff development initiatives.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Asap Stone & Landscape Supply LLC
Austin, TX
12.2021 - Current
Supervised daily operations ensuring efficient workflow and adherence to safety protocols.
Implemented training programs to enhance staff skills and improve service quality.
Developed customer service strategies that increased client satisfaction and retention rates.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Analyzed inventory management processes to optimize stock levels and reduce waste.
Coordinated logistics for product delivery, enhancing supply chain efficiency and reliability.
Mentored junior managers, promoting professional development and leadership skills across the organization.
Analyzed and restructured operational processes, achieving greater efficiency and lowering overall expenses.
Ensured accurate handling of cash and prepared deposits to maintain financial integrity.
Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
Supported recruitment and onboarding initiatives to enhance workforce capabilities and ensure high-quality service delivery.
Handled cash accurately and prepared deposits.
Motivated, trained, and disciplined employees to maximize performance.
Engaged with general manager to develop targeted marketing campaigns focused on elevating brand recognition and increasing revenue.
Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Designed and executed operational procedures to streamline daily tasks, boosting overall efficiency.
Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
Established strong relationships with local vendors to secure high-quality products at competitive prices for our customers'' enjoyment.
Increased sales by 20% in 2026
Operations Manager
Circuit of The Americas
Austin, TX
05.2021 - 12.2021
Streamlined operational processes to enhance event execution and resource allocation.
Implemented safety protocols, ensuring compliance with industry regulations during large-scale events.
Led cross-functional teams to coordinate logistics for multiple high-profile events annually.
Developed training programs for staff, improving service quality and operational efficiency.
Oversaw inventory management systems, ensuring adequate supplies for operational needs at events.
Managed vendor relationships, negotiating contracts to optimize service delivery and costs.
Supervised operations staff and kept employees compliant with company policies and procedures.
Facilitated communication between departments to ensure seamless operations and event success.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Managed a team of over 20 members at any given time
Floor Supervisor
Dirty Dog Bar
Austin, TX
03.2018 - 08.2020
Supervised daily operations to ensure efficient bar service and customer satisfaction.
Trained and mentored staff on service techniques and bar equipment usage.
Developed schedules to maintain adequate coverage during peak hours and events.
Train new team members
Confirm Inventory remains replenished throughout the night for the bartenders
Responsible for large amounts of money nightly
Managed hundreds of customers
Enforce Texas law and TABC regulations
Observe and enforce the safety of club guests
Anticipate and avoided potential threats
Trained and mentored staff, fostering a culture of teamwork and accountability.
Oversaw daily operations, ensuring adherence to company standards and policies.
Managed inventory levels, optimizing stock management and reducing waste.
Implemented process improvements, enhancing operational efficiency and productivity.
LIVE-IN CAREGIVER
Elderly Alzheimer’s Patient
Austin, TX
03.2016 - 07.2019
Provided compassionate personal care, assisting with daily living activities and promoting dignity.
Implemented engaging activities tailored to cognitive abilities, enhancing quality of life for patients.
Developed and maintained effective communication strategies with family members regarding patient status and needs.
Provided transportation to and from dental and doctor appointments
Remained in communications with multiple legal organizations including but not limited to doctors, lawyers, and family members of patient
Managed multiple household accounts
Managed and prepared day-to-day medicinal dosages four times a day
Recognized patient’s daily needs
Shopped for and prepared all meals
Managed day-to-day household chores
SECURITY
Bikinis Sports Bar and Grill
06.2017 - 03.2018
Enforced Texas law and TABC regulations
Observed and enforced the safety of club guests
Anticipated and avoided potential threats
SECURITY
Coyote Ugly
09.2016 - 06.2017
Enforced Texas law and TABC regulations
Observed and enforced the safety of club guests
Anticipated and avoided potential threats
Bi-Annual Inventory
SECURITY/FLOOR MANAGER
Krave
11.2008 - 09.2016
Organized scheduling of team of fifteen
Trained new team members
Responsible for large amounts of money nightly
Enforced Texas law and TABC regulations
Observed and enforced the safety of club guests
Anticipated and avoided potential threats
FLOOR MANAGER
Paradox
06.2003 - 11.2008
Organized scheduling of team of eight
Trained new team members
Responsible for large amounts of money nightly
Enforced Texas law and TABC regulations
Observed and enforced the safety of club guests
Anticipated and avoided potential threats
Education
High School Diploma -
Brehm Prep School
Carbondale, IL
01-2003
Skills
Staff management
Operations management
Budget control
Business development
Inventory control
Operations oversight
Problem-solving
Operating systems expertise
Conflict Resolution
Certification
Forklift Certified
Heavy Equipment Operator
Level Two Security
TABC Certified
Interests
Tech enthusiast, passionate about exploring the latest advancements and innovations
App Development
Web Development and Design
Artificial Intelligence (AI) and Machine Learning
Design and Build Websites
Developing software, websites, and apps in various programming languages