Brent Seymour
Janzen GMC
Enid,OK
9
years of professional experience
Dependable and motivated professional with over seven years of experience in customer service, management, financial operations and public facing roles. Experienced in handling confidential information, following strict policies and regulatory requirements, maintaining accurate documentation, and exercising sound judgment in high-pressure situations. Proven ability to communicate effectively with individuals from diverse backgrounds, resolve conflicts professionally, and maintain composure during challenging interactions. Seeking to apply these skills in a law enforcement career and serving my community.
Work History
Business Manager
1 Year 2 Months- Manage and process financial transactions while maintaining strict adherence to company policies, lender requirements, and state and federal regulations.
- Handle sensitive and confidential customer information, including financial, credit, and personal data, with a high degree of discretion and professionalism.
- Conduct detailed reviews of customer financial information, credit applications, contracts, and supporting documentation to ensure accuracy and compliance.
- Communicate professionally with customers from a wide range of backgrounds, including individuals who may be frustrated, confused, or under financial stress, while maintaining composure and professionalism.
- Explain complex financial agreements, contractual obligations, interest rates, and payment terms clearly and accurately to ensure customers understand the documents they are signing.
- Work closely with banks, credit unions, lenders, sales personnel, management, and customers to coordinate transactions and resolve issues efficiently.
- Manage a high volume of transactions in a fast-paced environment while maintaining attention to detail, accuracy, confidentiality, and professionalism.
- Identify and resolve discrepancies in documentation and financial transactions, often under strict deadlines and time constraints.
- Maintain accountability for financial transactions and ensure proper handling and documentation of funds and contractual obligations.
- Consistently demonstrate reliability, ethical conduct, sound judgment, and the ability to remain professional during challenging customer interactions.
Salesperson
5 Years 10 Months- Provide exceptional customer service, resulting in numerous positive reviews and referrals.
- Boost sales by consistently engaging with customers and addressing their needs effectively.
- Negotiate prices, terms of sales and service agreements.
- Build relationships with customers and community to promote long term business growth.
- Foster lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Stay current on company offerings and industry trends.
- Uphold high standards of customer service by promoting and upselling new products and services.
- Inform customers of promotions to increase sales productivity and volume.
Assistant Store Manager
2 Years 9 Months- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Education
High school diploma
Skills
Professional Communication
Conflict Resolution
Sound Judgement & Decision Making
Attention to Detail
Confidential Information Handling
Policy & Procedure Compliance
Documentation & Record Keeping
Customer Service & Public Interaction
Teamwork & Collaboration
Accountability and Dependability
Problem Solving
Timeline
Business Manager
Janzen GMC
06.2025 - CurrentRead More
Salesperson
Janzen GMC
10.2020 - CurrentRead More
Assistant Store Manager
Jumbo Foods
01.2018 - 10.2020Read More
Enid High School
High school diploma
Read More