Brent Wyatt
Hendersonville,TN
Summary
Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers.
Skilled in solution selling, customer service and problem-solving, experienced in coordinating activities with various departments to achieve strategic objectives.
Results-oriented sales worker who engages with customers to help establish rapport.
Proven track record of building customer relationships and successfully closing sales.
Committed to delivering exceptional customer service and exceeding sales goals. A strong commitment to building and growing customer relationships while meeting and exceeding sales goals.
Overview
16
16
years of professional experience
Work History
Account Executive
Dell Technologies
Nashville, TN
07.2021 - 02.2023
- Managed over 20 accounts in SLED space
- Conducted integrated sales presentations to illustrate value of product or service and tailor call-to-action.
- Leveraged CRM to collect, organize and manage sales data and customer information.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Gained understanding of goals, objectives and processes to meet client business needs.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Leveraged marketing channels and sales strategies to develop pipeline and increase profitability.
- Created and executed account strategies to translate organizational goals into client activities.
- Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
- Attended networking events to build relationships and identify sales opportunities.
- Met and exceeded service level goals to achieve standards and expectations.
- Prepared additional quotes for current clients to upsell products and services.
- Gathered information from clients to secure accounts, verify payment and identify special requirements.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Collaborated with internal teams to develop account strategy.
- Serviced accounts and proposed new products and services to maximize revenue.
- Applied needs-based analysis to assess current satisfaction and importance of various product features to customers.
- Managed sales cycle to maintain solid customer base.
- Trained clients on product features and updates to secure buy-in.
- Prepared forecasts to gain understanding of measures needed to grow business.
- Cross-sold products and services to clients to secure additional business and grow revenue streams.
Account Representative
Dell Technologies
Nashville, TN
09.2006 - 06.2021
- Managed over 30 accounts in commercial space
- Managed over 20 accounts in SLED space
- Developed, maintained and utilized diverse client base.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Generated new leads through networking and attending industry events.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Quoted prices, credit terms and other bid specifications.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Trained and mentored new sales representatives.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Education
Bachelor of Arts - Criminal Justice
University of Tn
Knoxville, TN05.2006
Skills
- Needs Assessment
- Account Management
- Strategic Selling
- Business Development and Planning
- Service Coordination
- Customer Relationships
- Product and Service Sales
- Customer Presentations
- Sales Expertise
- Sales Strategies Implementation
- Account Oversight
- Client Relationship-Building
- Account Relations
- Interpersonal Skills
- Sales Quota Achievement
- Promote Products
- Onsite Visits
- Proposal Generation
- Consultative Selling Techniques
- BI
Accomplishments
- Career attainment of over 100% of sales quotas
- Two-time winner of Dell President's Club Award
- Eight time team player award winner
- Three time rep of the year award winner
Timeline
Account Executive
Dell Technologies
07.2021 - 02.2023
Account Representative
Dell Technologies
09.2006 - 06.2021
Bachelor of Arts - Criminal Justice
University of Tn