Brent A. Waller
South Boston,VA
Summary
IT professional with work related experience in DC ops on cloud based HPC systems and education/ courses on Linux admin, networking and cloud support.
Overview
1
1
year of professional experience
Work History
Data Center Technician
Tek Systems – ZT
05.2022 - 06.2023
- Configured and managed servers, storage systems, and networking equipment
- Responded to and resolved client tickets with high resolution rates
- Used query software and event logs to troubleshoot issues
- Made use of cisco switches to SSH into devices
- Troubleshot network connections
- Used software toolkits from nvidia to troubleshoot GPUs
- Daily use of Jira and other ticketing software
- Met customer SLA's with 95% resolution accuracy
Circular Center Technician
TEK Systems Global Services
01.2022 - 03.2022
- Harvested servers, including decommissioning and preparing them for shipping to various locations
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Organized work to meet demanding production goals.
- Maintained quality assurance and customer satisfaction objectives.
Education
CompTIA A+, Net +, And LPIC 1 -
Information Technology Academy
South Boston, VA01.2025
Comptia Cloud Essentials And LPI Essentials -
Information Technology Academy, SVCC
South Boston, VA03.2023
Associate of Arts & Sciences - General Studies
Southside Virginia Community College
South Boston, VA03.2019
Skills
- Hardware installation and repair
- Cabling and networking
- Troubleshooting nvidia A100, A40, and H100s
- Hardware and Software Updates
- Network Hardware and Software Maintenance
- HPC system troubleshooting
- Base level linux admin skills
- Some Azure/ cloud knowledge
Timeline
Data Center Technician
Tek Systems – ZT
05.2022 - 06.2023
Circular Center Technician
TEK Systems Global Services
01.2022 - 03.2022
CompTIA A+, Net +, And LPIC 1 -
Information Technology Academy
Comptia Cloud Essentials And LPI Essentials -
Information Technology Academy, SVCC
Associate of Arts & Sciences - General Studies
Southside Virginia Community College
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