Brenton Anglin
Lithonia,GA
Summary
Accomplished Flight Attendant at Spirit Airlines, adept in emergency procedures and customer service, ensuring passenger safety and satisfaction. Excelled in managing high-stress situations and resolving issues, enhancing brand loyalty. Proven reliability in coordinating with teams to deliver seamless travel experiences, significantly improving operational efficiency.
Overview
2
2
years of professional experience
Work History
Flight Attendant
Spirit Airlines
08.2022 - Current
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
- Collaborated with fellow crew members to deliver a seamless travel experience for passengers on domestic and international flights.
- Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
Call Center Representative
Centene, Superior Health Services
03.2022 - 07.2022
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Education
General Education Diploma -
Technical College System of Georgia
College Park, GASkills
- Customer Service
- Strong Work Ethic
- First Aid
- Reliability and punctuality
- Verbal and written communication
- Safety Procedures
- Public Speaking
- Emergency Procedures
Timeline
Flight Attendant
Spirit Airlines
08.2022 - Current
Call Center Representative
Centene, Superior Health Services
03.2022 - 07.2022
General Education Diploma -
Technical College System of Georgia