Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Brenya Salerno

Lake Havasu City,USA

Summary

Experienced aesthetician with a diverse background in hospitality, product sales, food & beverage serving, and customer care. Proven track record of increasing product sales and cultivating loyal customer relationships. Skilled in providing exceptional service and creating a positive experience for clients across various industries. Strong ability to multitask and adapt to different environments while maintaining a high level of professionalism.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Restaurant Server

Tavern 95
01.2023 - Current
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Greeted new customers, discussed specials, and took drink orders.
  • Boosted overall sales by confidently recommending daily specials and upselling menu items.

Aesthetician

Brenya Salerno
01.2019 - Current
  • Built client loyalty through top-quality skincare & eyelash extentions by building positive relationships during appointments
  • Adhered carefully to chemical use, cleaning, and sanitizing policies.
  • Informed, answered questions and recommended treatments for clients seeking range of aesthetic services.
  • Studied ingredients in products to explain benefits to clients.

Front Desk Receptionist

Hampton Inn
01.2017 - 01.2019
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Used internal software to process reservations, check-ins and check-outs.
  • Collected room deposits, fees and payments.

Table Busser

Taco Hacienda
12.2014 - 02.2016
  • Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods.
  • Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
  • Supported servers by responding to guest needs and retrieving items.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.

Education

Aesthetician - Beauty

Charles of Italy
Lake Havasu City, AZ
06.2020

Diploma - Standard Academics

Lake Havasu High School
Lake Havasu City, AZ
05.2019

Skills

  • Customer service
  • Client loyalty
  • Opening and closing
  • Coordination
  • Safe food handling
  • Relationship building
  • Cleaning and Sanitizing
  • Multitasking
  • Upselling
  • POS system operation
  • Calm demeanor
  • Communication
  • Positive
  • Professional

Certification

  • CPR Certified
  • Early Childhood Education Certified

Accomplishments

  • Selected as mentor/trainer for new hires.
  • Volunteered at over 10 organizations.
  • Hold a level 1 fingerprint clearance card.

Timeline

Restaurant Server

Tavern 95
01.2023 - Current

Aesthetician

Brenya Salerno
01.2019 - Current

Front Desk Receptionist

Hampton Inn
01.2017 - 01.2019

Table Busser

Taco Hacienda
12.2014 - 02.2016

Diploma - Standard Academics

Lake Havasu High School

Aesthetician - Beauty

Charles of Italy

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Brenya Salerno