Breona Harris
Memphis,TN
Overview
10
10
years of professional experience
1
1
Certification
Work History
Call Center Customer Service Representative
Strategic Data Systems
09.2024 - 10.2024
- Answer calls from Navy Soldiers
- Answer any questions related to their pay, benefits or travel status
Customer Service Representative
TruGreen
01.2024 - 02.2024
- Answer customers calls
- Navigating through 2 different screens
- Taking payments
- Scheduling services
Team Member
Chick-fil-A Restaurants
07.2023 - 10.2023
- Greet & server guest
Customer Service Representative
Stanley Black & Decker
08.2022 - 01.2023
- Answer the phone
- Send emails
- Place orders
- Send/Give Quotes
- Check order status
Assistant Store Manager
Windsor Fashion
05.2022 - 07.2022
- Was responsible for beating last year sale goals
- Getting VIP emails
- Selling Merchandise
- Responsible for my staff for the day/week
- Making sure there was no LP (loss prevention)
- Satisfying customers at all times
- Having fun while still making goal/sales
Warehouse Associate
Amazon Fulfillment (Amazon.com)
06.2021 - 02.2022
- Was responsible for picking, packing and material handling
- Ensuring that stocks and inventory are well organized and maintained
- Examining and inspecting products for damages
- Following the state health and safety regulations and practices
- Offloading amazon delivery trucks that transport goods and/or merchandise into the warehouse
Representative
Accenture
05.2021 - 07.2021
- Was performing unemployment claims for Maryland
Server
Cheddars Scratch Kitchen
02.2018 - 09.2020
- Been a server for 3-5yrs and it's been a blessing to serve multiple people working as a server taught me how to work on my people skills and it's my pleasure for making people's day
- Provided excellent customer service
- Responsible for Greeting and seating customers
- Taking food and beverage orders and accurately entering them into the ordering system
- Making menu item recommendations
- Communicating any food allergy or special nutrition needs to kitchen staff
Call Center Representative
Pizza Hut
02.2018 - 09.2018
- Was in charge of handling customer as far as placing a order or cancelling one or a customer complaint
- Handle many inbound and outbound calls to customers and clients
- Identify the needs of customers, resolve issues, and provide solutions
- Attend mandatory training sessions to stay updated on product or company policy changes
Deli Clerk
Superlo Foods
09.2017 - 02.2018
- Responsible for pricing and packaging items
- Learns about new deli items and menu options quickly
- Unloads daily deliveries and makes sure the deli display cases are organized and fully stocked with fresh food
Pick And Packer
Nike
08.2017 - 02.2018
- Responsible Moving and sorting goods and materials
- Picked, inspecting and packing products
- Labeling and boxing products prior to shipping
- Continually stocking/unstocking shelves
- Attending to and processing shipment
Cashier
McDonald's
04.2016 - 01.2018
- Taking orders with speed and accuracy at the front counter
- Preparing and packaging food orders for catering and in-store orders
- Checking orders for product quality and consistency
- Following sanitation and safety procedures
Softline Associate
Kmart
09.2014 - 10.2015
- Responsible for enhancing the experience of Members and driving sales
- Providing courteous and proactive support to Members
- Accurately and efficiently completing sales and service transactions at the center aisle or exit cash wraps
Education
High school diploma -
Penn Foster High School
Foster, PA12.2015
Skills
- Packaging
- Materials Handling
- Food Service
- Food Preparation
- Shipping & Receiving
- Warehouse Experience
- Customer Service
- Merchandising
- Inventory Handling
- Cooking
- Sorting
- Serving Experience
- Pallet Jack
- Sales
- Kitchen Experience
- Food Safety
- Shift Management
- Scanning
- Host/Hostess Okay
- Customer service
- Slack
- Leadership
- Retail management
- Retail sales
- Time management
- Cash register
- Outside sales
- Computer skills
- Microsoft Outlook
- Phone etiquette
- Data entry
Certification
Food Handler Certification
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Call Center Customer Service Representative
Strategic Data Systems
09.2024 - 10.2024
Customer Service Representative
TruGreen
01.2024 - 02.2024
Team Member
Chick-fil-A Restaurants
07.2023 - 10.2023
Customer Service Representative
Stanley Black & Decker
08.2022 - 01.2023
Assistant Store Manager
Windsor Fashion
05.2022 - 07.2022
Warehouse Associate
Amazon Fulfillment (Amazon.com)
06.2021 - 02.2022
Representative
Accenture
05.2021 - 07.2021
Server
Cheddars Scratch Kitchen
02.2018 - 09.2020
Call Center Representative
Pizza Hut
02.2018 - 09.2018
Deli Clerk
Superlo Foods
09.2017 - 02.2018
Pick And Packer
Nike
08.2017 - 02.2018
Cashier
McDonald's
04.2016 - 01.2018
Softline Associate
Kmart
09.2014 - 10.2015
High school diploma -
Penn Foster High School
Similar Profiles
Jasmine MasonJasmine Mason
Customer Service Representative at Strategic Data SystemsCustomer Service Representative at Strategic Data Systems
Terri TidwellTerri Tidwell
Customer Service Representative at Strategic Data SystemsCustomer Service Representative at Strategic Data Systems
Tori RhinehartTori Rhinehart
Selection Board Agent/Office Administrator at Strategic Data SystemsSelection Board Agent/Office Administrator at Strategic Data Systems
Jonlula JonesJonlula Jones
Contact Center Representative at Strategic Data SystemsContact Center Representative at Strategic Data Systems
Kierra ThompsonKierra Thompson
Cashier at KrogerCashier at Kroger