Breonna Brown
Memphis,TN
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. English honors student at Southwest Tennessee Community College. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
2
2
years of professional experience
Work History
Retail Work from Home Agent
Paramount
12.2023 - 10.2024
- Incoming call center assisting with shipping orders, complaints and replacements.
CDL Class A Driver
Marten Transport LLC.
04.2023 - 11.2023
- Delivered freight regionally, followed strict road protocols, communicated with dispatch daily.
CDL Class A Driver
Stevens Transport
06.2022 - 04.2023
- Delivered freight to all 50 states, followed strict road protocols and communicated with dispatch daily.
Education
No Degree - Liberal Arts And Sciences
Southwest Tennessee Community College
Memphis, TN10-2026
GED -
Ged Testing
Melbourne, FL12.2023
Skills
- Multi-Tasking
- 10 Years of Customer Service Experience
- Overnight Work Experience
- Attention to detail
- Organizing
- Ability to work under pressure with deadlines
- Typing Speed
- Phone Etiquette
- Appointment Scheduling
- Problem-solving abilities
References
- Tiffany Kettle, (313) 762-2091
- Johnice Smith, (954) 770-5031
- Tanya Harris, (901) 347-9216
Awards
- Microsoft Office Training Completion, 2020
- Safe Driving Award , 2022
- CPR Certified ,2024
- Honor Society, 2024
Timeline
Retail Work from Home Agent
Paramount
12.2023 - 10.2024
CDL Class A Driver
Marten Transport LLC.
04.2023 - 11.2023
CDL Class A Driver
Stevens Transport
06.2022 - 04.2023
No Degree - Liberal Arts And Sciences
Southwest Tennessee Community College
GED -
Ged Testing
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