Summary
Overview
Work History
Education
Skills
Accomplishments
professional involvement
awards
volunteer experience
References
Timeline
Generic

Breonna Moranda

Colorado Springs,CO

Summary

I am known for my unending passion for continuous learning and improvement which allows me to be an asset to my team and company. I possess excellent verbal, written, and electronic communication skills and knowledge in a wide variety of technology platforms. I love giving presentations and facilitations to groups. I have an eye for attention to detail with strong analytical skills. My experience in leading teams has given me the confidence and leadership skills to motivate any team I am on. I am a reliable business professional with experience in project management, process improvement and customer relationship building.

Overview

12
12
years of professional experience

Work History

SAP Inside Marekting Representative

Televerde
09.2022 - 01.2024
  • Increased customer satisfaction by addressing and resolving complaints in a timely manner.
  • Enhanced company reputation by providing exceptional customer service and support.
  • Contributed to team sales goals by upselling products and services to customers.
  • Collaborated with cross-functional teams to develop new strategies for increased revenue generation.
  • Worked with a team of Sales Development Representatives to meet and exceed goals.
  • Built a consistent pipeline to support the growth and goal of the large team.
  • Assisted with onboarding/training new employees.


SAP IMR Support – Lead Development Representative

Televerde
06.2021 - 09.2022
  • Exceeded goals and KPIs week over week resulting in $1,125,000 converted sales opportunities in three-month timeframe while increasing growth and building pipeline across the entire ecosystem
  • Demonstrated excellent selling and relationship building techniques while displaying a strong understanding of core sales and marketing processes
  • Effectively identified and communicates market insight, trends, and opportunities in all industries to adjust and adapt to the ever-changing needs of prospective companies
  • Strategized successfully with reps and clients to penetrate target accounts using Account Based Marketing
  • Possessed knowledge of SAP products while utilizing effective probing questions and consultative techniques to deliver high-quality opportunities.
  • Improved customer satisfaction by addressing and resolving support issues in a timely manner.

SAP S/4 HANA- Lead Development Representative

Televerde
05.2017 - 05.2021
  • Exceeded goals and KPIs with a team total of over $9,000,000 converted ERP sales opportunities in five-month period
  • Possesses end to end knowledge of SAP ERP products while utilizing effective probing questions and consultative techniques to deliver high-quality opportunities for ERP enterprise transformations
  • Demonstrates excellent skills in problem solving, adaptability, multitasking, team building, and time management
  • Task-driven team member with strong abilities to facilitate collaboration to meet company and client objectives in a timely fashion
  • Demonstrates complex selling and relationship building techniques while displaying a strong understanding of processes for ERP business transformations and innovations.

Sales & Technology Manager

eBay This Way
10.2011 - 12.2016
  • Met and exceeded specific goals for sales month over month by managing and coaching team responsible for driving revenue goals up 50% each year
  • Executed product sales for customers both in-store and online while ensuring quality customer service as a third-party vendor
  • Used company CRM to ensure customer rapport and satisfaction
  • Oversaw purchase and software installation for customers on devices
  • Itemized store product to different vendors and business partners to ensure that shelves were stocked
  • Managed appraisals for customer online auctions and organizes internal sales development.

Education

Rio Salado College
Tempe, AZ
01.2021

Skills

  • SAP
  • Salesforce
  • Outreach
  • Customer Support
  • Revenue Generation
  • ZoomInfo
  • Excel
  • CRM
  • PowerPoint
  • Sales Reporting
  • Market Research
  • Market Intelligence
  • Account Development

Accomplishments

    I am a Televerde Foundation PATH Graduate.

professional involvement

  • SAP Internship
  • Fullstack Coding Academy

awards

Televerde Foundation Master Class- Awarded 1st place Magna Cum Laude

volunteer experience

Joined mentorship programs to help new employee growth and visit senior citizen homes to spread joy in the world

References

References available upon request.

Timeline

SAP Inside Marekting Representative

Televerde
09.2022 - 01.2024

SAP IMR Support – Lead Development Representative

Televerde
06.2021 - 09.2022

SAP S/4 HANA- Lead Development Representative

Televerde
05.2017 - 05.2021

Sales & Technology Manager

eBay This Way
10.2011 - 12.2016

Rio Salado College
Breonna Moranda