Breonna Teufel
Kill Devil Hills,NC
Summary
Detail-oriented financial professional with 5 years of money-handling experience in high-volume environments. Skilled in cash management, transaction processing, and maintaining accurate financial records. Proven ability to deliver exceptional customer service, ensure compliance with regulatory standards, and meet operational deadlines. Seeking to leverage expertise in banking operations and customer relations to contribute to the success of a dynamic financial institution.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Vacation Specialist
Twiddy
2025.01 - Current
- Respond promptly to guest inquiries via phone, email, and online chat.
- Assist guests through the reservation process from inquiry to checkout.
- Provide detailed property overviews, answer questions, and make recommendations tailored to guest needs.
- Be a resource for local insights—activities, dining, events, beaches, and hidden gems.
- Collaborate with housekeeping, maintenance, and management teams to ensure properties are guest-ready.
- Troubleshoot and resolve minor guest issues (lockouts, urgent requests, etc.).
- Ensure accurate guest arrival/departure communications.
- Maintain accurate reservation data using Twiddy’s property management system.
- Prepare daily reports on arrivals, departures, and guest concerns.
- Process payments, cancellations, and modifications as needed.
Teller
Southern Bank
2022.04 - Current
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
- Stepped in as Teller Supervisor managing branch cash levels, training staff and ensuring security protocols were followed.
Customer Service Staff
Publix
2019.05 - 2022.04
- Responded to customer requests for products, services, and company information.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Supported team members in achieving goals through collaboration, communication, and shared responsibilities.
Education
Associate of Arts -
College of The Albemarle
Manteo, NC2026-05
High School Diploma -
First Flight High School
Kill Devil Hills06.2021
Skills
- Time management
- Organization
- Calm demeanor
- Professionalism and courtesy
- Empathy display
- Teamwork and collaboration
Certification
Notary Public
Timeline
Vacation Specialist
Twiddy
2025.01 - Current
Teller
Southern Bank
2022.04 - Current
Customer Service Staff
Publix
2019.05 - 2022.04
Associate of Arts -
College of The Albemarle
High School Diploma -
First Flight High School