Proven Pharmacy Technician with a track record of enhancing workflow optimization and drug inventory management at PharMerica. Skilled in insurance verification and team collaboration, improved service quality by streamlining prescription processing. Leveraged advanced math skills and problem-solving abilities to boost efficiency and accuracy in medication dispensing, consistently meeting employer and patient needs.
Overview
21
21
years of professional experience
Work History
Pharmacy Technician
PharMerica
06.2024 - Current
Counted and labeled prescriptions with correct item and quantity.
Prepackaged prescriptions for long-term care residents.
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Toted prescriptions to be delivered to long-term care facilities.
Data Entry Pharmacy Technician
Express Care Pharmacy
06.2023 - 03.2024
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Signed up independent living residents at retirement communities for our prescription delivery service.
Solved customer problems in-person or over telephone by providing assistance with placing orders, and transferring prescriptions.
Hosted events for residents at retirement communities to provide information about our prescription delivery service.
Work with occupational therapist to help independent residents manage their medications.
Pharmacy Technician
Hampton Roads Community Health Center
11.2021 - 06.2023
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with providers
Solved customer problems in-person or over telephone by providing assistance with obtaining free samples of medications and discounted medications.
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Stocked, labeled, and inventoried medication to keep accurate records.
Entered and processed patients' prescriptions into internal system and sent them to pharmacy.
Processed prior authorizations.
Worked with providers to determine which medications were under patient's insurance
Worked with drug reps to obtain medication samples and coupons for patients.
Enrolled patients into the 340B program who could not afford medications.
Performed 340B audits with contracted pharmacies.
Worked with case mangers to obtain durable medical equipment and free medications through drug manufacturers.
Pharmacy Technician
Rite Aid Pharmacy
05.2003 - 11.2021
Counted and labeled prescriptions with correct item and quantity.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Entered and processed patients' prescriptions into internal system.
Counted, measured and compounded medications following standard procedures.
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Stocked, labeled, and inventoried medication to keep accurate records.
Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Collected co-payments or full payments from customers.
Maintained proper drug storage procedures, registries, and records for controlled drugs.
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Set up and modified patient profiles to include current medications and insurance details.
Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.