Bret Redfern
Taylorsville,NC
Summary
Dynamic professional with a proven track record at Randy Marion Automotive and Lowe's Corporate, excelling in customer service and negotiations. Leveraged expertise in operations management and chemical handling to enhance efficiency and safety. Achieved over $1.5 million in sales, demonstrating exceptional ability to meet deadlines and mentor teams for peak performance.
Overview
11
11
years of professional experience
Work History
Car Salesman
Randy Marion Automotive
01.2024 - Current
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Collaborated with management to develop marketing strategies for promoting inventory and increasing showroom traffic.
- Utilized social media platforms effectively to showcase available inventory and engage with potential buyers online.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Efficiently completed paperwork related to sales transactions, adhering to company guidelines while minimizing errors or delays.
- Maximized profit margins by negotiating optimal purchase prices from manufacturers or wholesalers.
- Assisted with trade-in evaluations and appraisals, providing fair offers that encouraged new vehicle purchases.
- Negotiated favorable financing terms for customers, working closely with financial institutions to secure loan approvals.
Shift Supervisor
FOX Commodities
09.2019 - 01.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Streamlined operational processes by analyzing performance data and making strategic recommendations for improvements.
- Implemented preventive maintenance programs that resulted in reduced equipment breakdowns and increased overall plant reliability.
- Evaluated bids from contractors for work on wastewater treatment infrastructure projects ensuring optimal value for investments made into system improvements.
- Optimized sludge processing procedures, resulting in decreased disposal costs and improved dewatering efficiency.
- Oversaw laboratory analysis of wastewater samples, ensuring accurate data collection and interpretation for operational decisionmaking.
- Led cross-functional teams to resolve complex issues related to wastewater treatment processes and systems effectively.
- Developed and implemented effective staff training programs to enhance team performance and maintain a safe working environment.
Extruder Operator
Borealis Compounds
05.2018 - 09.2019
- Maximized workforce efficiency by effectively managing shift handovers, ensuring smooth communication between team members and seamless continuation of production activities.
- Changed out screens, dies, and inserts to fit different production needs.
- Maintained detailed records of production data, including materials used, machine settings, and output levels for accurate reporting purposes.
- Checked and correct pipe fits according to specifications.
- Interpreted and followed production orders to maintain compliance with production standards and unique product specifications.
- Collaborated effectively with colleagues in a fast-paced environment to meet challenging production targets consistently.
- Ensured consistent product quality by closely monitoring temperature, pressure, and other relevant parameters during the extrusion process.
- Adapted quickly to changing schedules or priorities while maintaining high levels of productivity under pressure.
- Supported continuous improvement efforts by participating in process improvement projects aimed at increasing efficiency and reducing waste.
Bag Machine Operator
Interflex Group
02.2016 - 05.2018
- Handled various materials used in the bag-making process responsibly, keeping track of inventory levels and ensuring proper storage conditions were maintained.
- Supported continuous improvement initiatives by providing feedback on areas for process optimization and cost reduction in bag manufacturing operations.
- Maximized machinery uptime by conducting preventive maintenance tasks according to established schedules.
- Utilized computer systems for accurate data entry related to production metrics, inventory management, and job tracking.
- Effectively communicated with supervisors regarding any equipment malfunctions or production issues that required attention.
- Performed routine quality checks on finished products to ensure adherence to company standards and customer specifications.
- Achieved target production levels consistently by continuously optimizing the performance of the bag-making equipment under supervision.
Sales Agent
Lowe's Corporate Office
03.2014 - 12.2015
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Leveraged CRM software to efficiently track leads, manage contacts, and monitor progress toward goals.
- Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
- Enhanced product knowledge through continuous training and professional development opportunities.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Informed customers of promotions to increase sales productivity and volume.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas with $1.5 mil in total sales during time spent at the company.
Education
High School Diploma -
Starmount High School
Jonesville06.2007
Skills
- Customer Service
- Friendly and Enthusiastic
- Negotiations strength
- Competitive
- Chemical Handling
- Contractor Management
- Pump operations
- Flow Meter Monitoring
- Operational Data Management
- Safety protocol compliance
- Operations Management
- Training and mentoring
- Extrusion process knowledge
- Production Monitoring
- Stress Tolerance
- Quality Assurance
- Waste Reduction
- Mechanical Aptitude
- Line Management
- Deadline Adherence
Timeline
Car Salesman
Randy Marion Automotive
01.2024 - Current
Shift Supervisor
FOX Commodities
09.2019 - 01.2024
Extruder Operator
Borealis Compounds
05.2018 - 09.2019
Bag Machine Operator
Interflex Group
02.2016 - 05.2018
Sales Agent
Lowe's Corporate Office
03.2014 - 12.2015
High School Diploma -
Starmount High School
Similar Profiles
Jerni SigmonJerni Sigmon
F&I Manager at Randy Marion Automotive GroupF&I Manager at Randy Marion Automotive Group
Ben HuffmanBen Huffman
Car Detailer at Randy Marion Automotive GroupCar Detailer at Randy Marion Automotive Group
Erika GarrettErika Garrett
Automotive Detailer at Randy Marion Automotive GroupAutomotive Detailer at Randy Marion Automotive Group