Brett A. Kaiser
Killeen,TX
Summary
A dedicated Army veteran driven by a passion for tackling new challenges. Known for a resilient work ethic, remarkable adaptability, and exceptional interpersonal finesse. Proficient in thriving in autonomous work environments and swiftly acquiring new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Field Technician
Solv Energy
07.2024 - Current
- Worked with diverse types of weather and ground conditions.
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- Identified potential problems and prevented equipment failure through performing regular equipment inspections.
- Tested Sungrow systems, noting issues and completing preventive maintenance.
- Improved system performance by conducting regular maintenance and troubleshooting of equipment in the field.
- Isolated and addressed problems with electrical or environmental factors negatively impacting system operations in accordance with next trackers, Inverters and PV modules.
- Conducted switching in a substation, grounding, opening/closing MV breakers and dealt with 34kv and 69kv.
Self-Propelled Artillery Maintainer
U. S. Army
11.2020 - 06.2024
- Maintained and repaired over 300 military electronic systems during tenure, ensuring optimal functionality and readiness for mission-critical operations
- Conducted 150+ equipment inspections, identifying and rectifying 95% of faults before they escalated, minimizing downtime, and enhancing unit efficiency
- Trained new recruits in advanced troubleshooting techniques, contributing to a 30% increase in unit proficiency and readiness
- Implemented a streamlined maintenance schedule, reducing average repair time by 20% and increasing equipment availability by 15%
- Managed a $500,000 inventory of electronic components with zero discrepancies, ensuring seamless supply chain operations and mission continuity
- Demonstrated proficiency in performing complex repairs under pressure, contributing to a 15% reduction in system failures during high-stakes missions
Customer Service Representative
Domino's Pizza
01.2020 - 11.2020
- Resolved 95% of customer complaints within a 24-hour timeframe, exceeding company standards for timely issue resolution
- Assisted over 500 customers monthly with product selection, ordering, billing, returns, exchanges, and technical support, achieving a customer satisfaction rating of 90%
- Maintained a customer satisfaction rating of 95% through knowledgeable and friendly service, contributing to repeat business and positive word-of-mouth referrals
Education
Renewable Energy & Communications Tower Technician Program -
Airstreams Renewables, Inc.
05.2024
Skills
- Conflict Management
- Electrical
- Maintenance
- Troubleshooting
- Hydraulics Systems
- Teamwork
Certification
- ARI Renewable Energy and Communications Tower Technician Program
- Authorized Climber and Rescue and ID Card
- American Red Cross First Aid/CPR/AED Card
- OSHA 10 Hour Construction Safety Card
- Electrical Safety
- Crane Signalperson
- Level 1 Crane Rigging
- Fasteners, Torque and Tension
- Telecommunication Basics
- RF Safety Awareness Card
Timeline
Field Technician
Solv Energy
07.2024 - Current
Self-Propelled Artillery Maintainer
U. S. Army
11.2020 - 06.2024
Customer Service Representative
Domino's Pizza
01.2020 - 11.2020
- ARI Renewable Energy and Communications Tower Technician Program
- Authorized Climber and Rescue and ID Card
- American Red Cross First Aid/CPR/AED Card
- OSHA 10 Hour Construction Safety Card
- Electrical Safety
- Crane Signalperson
- Level 1 Crane Rigging
- Fasteners, Torque and Tension
- Telecommunication Basics
- RF Safety Awareness Card
Renewable Energy & Communications Tower Technician Program -
Airstreams Renewables, Inc.
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