Brett Ekstrum
Lincoln,NE
Summary
Experience in the customer service, food service, hospitality and real estate industries, as well as small team management and administrative skills. Started entry-level in an industry with no experience and quickly took on more responsibility to become promoted to regional manager for 9 locations. Years of experience working overnights. Tried many different industries, and now interested in finding meaningful work where I can serve to help others.
Overview
14
14
years of professional experience
Work History
Leasing Professional
Placemaker Properties
01.2026 - Current
- Developed and maintained positive relationships with prospective tenants through effective communication strategies
- Conducted property tours, showcasing amenities and features to potential residents to enhance occupancy rates
- Utilized property management software to track applications, renewals, and tenant communications efficiently
Investigator
Equal Opportunity Commission
07.2023 - 03.2024
- Interviewed claimants to gather accurate information for investigations, thoroughly gathering evidence to write reports
- Serve as a calm, neutral liaison between disputing parties to find harmonious resolutions
- Provide excellent interpersonal skills, patience, and empathy to those often in highly emotional states
Night Auditor
Holiday Inn Express and Suites
08.2020 - 07.2023
- Welcome guests, anticipating their needs and ensuring customer satisfaction
- Check logs, reservations, billing and accounts, ensuring accuracy
- Work independently overnight to complete all cleaning, security, and maintenance tasks with minimal supervision
Bakery Market Manager
Panera Bread
08.2012 - 09.2019
- Oversaw staffing, scheduling, training and development for 30+ employees
- Managed night shift bakers and ensured effective communication with day managers
- Ensured strict adherence to quality, safety, and cleanliness standards
Education
High School -
Lincoln Northeast High
Lincoln05-2009
Skills
- Customer service and communication
- Multitasking, time management, and problem solving
- Organization and cleanliness
- Punctual and dependable, experience working overnight
- Warmth, empathy, patience
- Safety awareness
- Interpersonal relationships
Timeline
Leasing Professional
Placemaker Properties
01.2026 - Current
Investigator
Equal Opportunity Commission
07.2023 - 03.2024
Night Auditor
Holiday Inn Express and Suites
08.2020 - 07.2023
Bakery Market Manager
Panera Bread
08.2012 - 09.2019
High School -
Lincoln Northeast High