Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brett Folse

Lakeland,FL

Summary

Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.

Overview

38
38
years of professional experience

Work History

General Manager

Loves Travel Stop
Polk City , FL
2014.09 - 2024.02

General Manager for 5 different stores over 9 years.

  • Developed talent to ensure Loves continued to be supplied with exceptional leaders during its rapid growth. Three leaders that started their careers in my stores progressed to District Managers.
  • Store, Arby's , and Tire Care were all recognized as Center of Excellence status for FY 2022,2023, and 2024.
  • Assumed the leadership of 3 stores in crisis and made them solid performers by setting standards and developing culture.
  • Supervised a successful opening of Store 627 in Davenport FL
  • Assumed the leadership and successfully operated two top 10 stores in Region 1920.
  • Volunteered for special projects such as mentoring my peers and leading the district Atlas integration.

General Manager

Staples and Office Depot
Various , FL
2000.08 - 2014.08

General Manager for 10 years in the Office Supply industry.

  • Operated a Staples that was ranked in the top three for my tier for combined sales and Customer Service and was ranked #1 in 2012.
  • Grew a new Tech Services division from $400 a week to over $3000 in two years.
  • Achieved Gold status for Customer Service 2011-2013.
  • Developed numerous associates who were promoted and was a mentor for newly promoted managers.

General Manager in Training

Pilot Flying J Travel Center
Haines City , FL
2012.04 - 2013.07

Started my Travel Center career with Pilot. During my year there I was introduced to the industry and gained knowledge and skills that assisted me in my future with Loves.

Assistant Manager

Target
Various , FL
1991.11 - 2000.07

Captain

US Army
Various
1986.06 - 1991.08

Education

Bachelor of Science - Computer Science

United States Military Academy
West Point, NY
06.1986

Skills

  • Leadership and Training
  • Staff Development
  • Decision Making
  • Financial Statement Review
  • Employee Motivation
  • Customer Service Management

Timeline

General Manager

Loves Travel Stop
2014.09 - 2024.02

General Manager in Training

Pilot Flying J Travel Center
2012.04 - 2013.07

General Manager

Staples and Office Depot
2000.08 - 2014.08

Assistant Manager

Target
1991.11 - 2000.07

Captain

US Army
1986.06 - 1991.08

Bachelor of Science - Computer Science

United States Military Academy
Brett Folse