Brett Hanson
Greer,SC
Summary
Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Server
Coopers Hawk Winery & Restaurant
Fort Myers, FL
03.2023 - 07.2025
- Provided attentive service to guests, ensuring a positive dining experience.
- Collaborated with kitchen staff to coordinate timely food delivery.
- Maintained knowledge of menu items and wine pairings for guest recommendations.
Server
Burntwood Tavern
Fort Myers, FL
10.2022 - 03.2023
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Assisted in training new servers.
Server
Bluwave Lobster House
Fort Myers, FL
10.2021 - 09.2022
- Informed customers of daily specials and signature menu items.
- Addressed complaints to kitchen staff and served replacement items.
- Stayed informed about daily specials, new menu items, promotions.
Server
Cilantro Thai and Sushi
Akron, OH
09.2014 - 08.2022
- Processed customer orders efficiently using point-of-sale systems.
- Monitored dining area for cleanliness and restocked supplies as needed.
- Assisted with special events, ensuring smooth service operations during peak times.
Education
Bachelor of Arts - Communication Studies, Photography
Kent State University
Kent, OH08.2020
Associate of Arts - Communication Studies
Stark State College
North Canton, OH08.2018
Skills
- Menu knowledge
- Training colleagues
- Time management
- Cost control
- Effective communication
- Attention to detail
- Conflict resolution
- Food safety practices
- Food and beverage pairings
Coursework Highlights
- Interpersonal Communication: Explored communication dynamics in personal and professional relationships, including conflict resolution and active listening techniques
- Public Speaking & Presentation: Developed effective public speaking skills through speeches, debates, and persuasive presentations in various aspects
- Organizational Communication: Studied communication structures within organizations, including leadership, team dynamics, and internal communication strategies
Certification
- Servsafe Certified
Timeline
Server
Coopers Hawk Winery & Restaurant
03.2023 - 07.2025
Server
Burntwood Tavern
10.2022 - 03.2023
Server
Bluwave Lobster House
10.2021 - 09.2022
Server
Cilantro Thai and Sushi
09.2014 - 08.2022
Bachelor of Arts - Communication Studies, Photography
Kent State University
Associate of Arts - Communication Studies
Stark State College
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