Brett Wilvers
Salina
Summary
Dynamic sales associate with a proven track record at Advance Auto Parts, excelling in customer service and teamwork. Enhanced store sales through strategic merchandising and effective cross-selling. Recognized for problem-solving skills and training new staff, fostering a collaborative environment that drives repeat business and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Sales Associate
Advance Auto Parts
02.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Increased sales through effective merchandising displays and cross-selling techniques.
- Trained new employees on store operations, product knowledge, and customer service standards to create a cohesive team environment.
Paper Carrier
Salina Journal
01.2014 - 12.2022
- Improved customer satisfaction by consistently delivering newspapers on time and in good condition.
- Assembled and bagged newspapers prior to delivery.
- Delivered newspapers and flyers to about 250 homes daily.
- Planned daily rounds and determined most efficient way to distribute newspapers.
Education
General Studies
Wichita North High School
Wichita, KS05-2012
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Sales Associate
Advance Auto Parts
02.2022 - Current
Paper Carrier
Salina Journal
01.2014 - 12.2022
General Studies
Wichita North High School
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