Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Breven Barnett

Mount Gilead,OH

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

3
3
years of professional experience

Work History

Parts Counter Sales Person

Grahams Auto Mall
06.2022 - 11.2023
  • Increased customer satisfaction by providing knowledgeable assistance and efficient service at the parts counter.
  • Streamlined order processing for quicker turnaround times and improved customer experience.
  • Contributed to higher sales by recommending appropriate parts and accessories based on customer needs.
  • Maintained accurate inventory records, ensuring optimal stock levels and minimizing backorders.
  • Built strong relationships with customers, leading to increased repeat business and positive word-of-mouth referrals.
  • Enhanced product knowledge by attending regular training sessions and staying up-to-date on industry trends.
  • Managed returns and exchanges effectively, resolving customer issues promptly and professionally.
  • Assisted in conducting regular inventory audits to maintain accuracy and prevent discrepancies.
  • Processed transactions accurately, ensuring proper payment methods were used and receipts were issued accordingly.
  • Participated in promotional events to showcase new products and generate interest among potential buyers.
  • Supported warehouse staff in organizing shipments of incoming stock, maintaining a clean work environment for efficient operations.
  • Advised customers on substitution or modification of parts to replace original manufacturer parts.

Epoxy Applicator

Mansfield Plumbing Products LLC
04.2021 - 05.2022
  • Improved project efficiency by ensuring accurate epoxy application and timely completion of tasks.
  • Streamlined epoxy application processes for enhanced durability and long-lasting results.
  • Enhanced team productivity by providing expert guidance on proper epoxy mixing techniques.
  • Reduced material waste with precise measurements and efficient use of resources during projects.

Education

GED -

Madison Adult Career Center
Mansfield, OH
06.2019

Skills

  • Attention to detail
  • Customer service excellence
  • Upselling strategies
  • Team collaboration
  • Customer relationship building
  • Telephone etiquette
  • Computer literacy
  • Interpersonal skills
  • Adaptability and flexibility
  • Problem-Solving Skills
  • Forklift Operation
  • Suggestive Selling
  • Customer Service

Accomplishments

    I have always done very well in quickly learning my field, building relationships with customers and going out of my way too do better for my company.

Timeline

Parts Counter Sales Person

Grahams Auto Mall
06.2022 - 11.2023

Epoxy Applicator

Mansfield Plumbing Products LLC
04.2021 - 05.2022

GED -

Madison Adult Career Center

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Breven Barnett