Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
4
4
years of post-secondary education
7
7
years of professional experience
Work History
Administrative Assistant
Wiseletter Co.
01.2020 - 01.2025
Provided administrative support to ensure smooth daily office operations
Managed calendars, scheduled meetings, and coordinated appointments
Handled email correspondence, phone communications, and internal requests
Maintained and organized digital and physical files and records
Assisted with data entry, document preparation, and report updates
Supported team members with clerical tasks and special projects as needed
Ensured accuracy, confidentiality, and timely completion of administrative duties
Ambulatory Service Representative
Pediatric Cardiology Associates Of Houston
01.2020 - 01.2022
Served as first point of contact for patients and families, supporting intake and scheduling needs
Scheduled, updated, and confirmed patient appointments using Microsoft-based systems
Collected and verified patient information to ensure accurate medical records
Provided excellent patient service while coordinating with clinical staff
Managed high call volumes in a fast-paced outpatient environment
Patient Intake & Registration
Insurance Verification & Eligibility
Referral Processing
Appointment Scheduling
Data Entry & Accuracy
Medical Coding (Basic Knowledge)
Billing Coordination
Front Desk & Reception Operations
Patient Care Assistant
Encompass Health & Rehab Hospital
01.2018 - 01.2019
Provided direct patient care while supporting interdisciplinary healthcare teams
Assisted with activities of daily living according to individualized treatment plans
Measured, documented, and reported patient vital signs accurately
Supported patient admissions and ongoing care coordination
Maintained patient dignity, confidentiality, and safety standards