Summary
Overview
Work History
Education
Skills
Timeline
Generic

Breyana Ross

Princeton

Summary

Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.

Overview

2
2
years of professional experience

Work History

Cashier

Academy Sports + Outdoors
Garland
01.2023 - 04.2025
  • Helped customers find specific products, answered questions, and offered product advice.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Helped with purchases and signed customers up for rewards program.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Stocked shelves with merchandise when needed.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Welcomed customers, offering assistance to help find store items.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Sorting Associate

Iron Mountain
Dallas
02.2023 - 12.2023
  • Inspected items while sorting to meet criteria and maintain established rate per man hour.
  • Collaborated with other departments such as shipping or receiving when necessary.
  • Transported picked products to packing area and verified proper packaging, sealing and labeling.
  • Communicated effectively with supervisors to report any issues or discrepancies.
  • Utilized manual and automated systems to sort items at a high volume.
  • Maintained an accurate record of all goods received, stored, shipped, returned, or disposed of.
  • Communicated effectively with customers regarding delivery times and other inquiries.
  • Maintained a clean and organized work area to ensure a safe working environment.
  • Reported any discrepancies with product labels or descriptions immediately to management.
  • Organized merchandise onto shelves according to size, style, color, or type.

Education

High School Diploma -

W.T. White High School
Dallas, Texas
05-2022

Some College (No Degree) - Psychology

Texas Southern University
Houston, TX

Skills

  • Cash handling
  • Customer service
  • Point-of-sale operation
  • Product knowledge
  • Team collaboration
  • Sales promotions
  • Effective communication
  • Problem solving
  • Organizational skills
  • Time management
  • Time management abilities
  • Fraud prevention awareness
  • Cooperative attitude
  • Quick decision making
  • Cash handling expertise
  • Issue resolution
  • Honest and dependable
  • Adaptable and flexible
  • Written communication
  • Customer satisfaction
  • Credit and cash transactions
  • Team building
  • Credit card processing
  • Work ethic and integrity

Timeline

Sorting Associate

Iron Mountain
02.2023 - 12.2023

Cashier

Academy Sports + Outdoors
01.2023 - 04.2025

High School Diploma -

W.T. White High School

Some College (No Degree) - Psychology

Texas Southern University
Breyana Ross