Breyona Chapple
Chandler,AZ
Summary
While working in sales, I’ve consistently met performance goals by focusing on building genuine customer relationships and communicating clearly. One of my biggest achievements has been successfully balancing my role in sales while pursuing my education. Doing both has strengthened my time management, resilience, and ability to perform under pressure all of which I bring to the workplace everyday.
Overview
4
4
years of professional experience
Work History
Sales Associate
Verizon Wireless
Phoenix, AZ
01.2025 - 06.2025
- Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
- Supported inventory processes to guarantee accurate product counts.
- Collaborated with team members to achieve sales targets and improve store performance.
- Utilized point-of-sale systems to process transactions accurately and efficiently.
Manager
Wingstop
Phoenix, AZ
09.2023 - 12.2024
- Achieved promotion to manager within one month of employment.
- Supervised daily operations, ensuring adherence to quality and service standards.
- Trained and mentored staff on operational procedures and customer service excellence.
- Accomplished multiple tasks within established timeframes.
Server
Clearwater Living
Scottsdale, AZ
10.2022 - 08.2023
- Maintained high levels of customer satisfaction by addressing needs with precision and care.
- Collaborated with kitchen staff to ensure timely food preparation and delivery during peak service hours.
- Trained new team members on operational procedures, enhancing team performance and service quality.
Crew Member
Taco Bell
Phoenix, AZ
01.2022 - 09.2022
- Ensured customer satisfaction and repeat business through excellent service in high-energy environment.
- Operated cash register accurately, processing transactions and managing financial exchanges efficiently.
- Maintained cleanliness and organization of dining area, enhancing overall customer experience and safety standards.
- Collaborated with team members to prepare food items quickly while adhering to health regulations and quality standards.
Personal Shopper
Safeway
Scottsdale, AZ
07.2021 - 01.2022
- Curated personalized shopping experiences by assessing customer preferences and needs.
- Streamlined product selection processes to enhance efficiency and customer satisfaction.
- Developed strong relationships with vendors to ensure product availability and quality.
- Trained new staff on best practices in customer service and product knowledge.
Education
Associate Degree - Nursing: Medicine
Maricopa Community Colleges, Mesa Community College
Mesa, AZ05.2023
primavera online
Chandler, AZSkills
- Customer service
- Point-of-sale systems
- Sales strategies
- Team collaboration
- Product knowledge
- Employee training
- Time management
- Problem solving
- Goal oriented
- Excellent communication skills
- Verbal and written communication
- Task prioritization
- Strategic planning
- Positive and professional
- Goal tracking
- Sales development
- Teamwork and collaboration
- POS system operation
- Listening skills
- Stocking and receiving
- Flexible schedule
- Store opening and closing
- Team leadership
- Food safety standards
Timeline
Sales Associate
Verizon Wireless
01.2025 - 06.2025
Manager
Wingstop
09.2023 - 12.2024
Server
Clearwater Living
10.2022 - 08.2023
Crew Member
Taco Bell
01.2022 - 09.2022
Personal Shopper
Safeway
07.2021 - 01.2022
Associate Degree - Nursing: Medicine
Maricopa Community Colleges, Mesa Community College
primavera online