Summary
Overview
Work History
Education
Skills
Timeline
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Bria Delaney

Missouri City,TX

Summary

Outgoing and enthusiastic professional, recognized for initiating positive environments where employees thrive and succeed. Goal-oriented individual with distinguished experience in the fitness sales industry and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.

Overview

9
9
years of professional experience

Work History

Studio Manager

Orangetheory Fitness
09.2017 - 06.2024
  • Supervised studio staff for timely, accurate and high-quality task completion.
  • Promotes high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Established a positive work environment, fostering collaboration among staff members to improve productivity and creativity.
  • Coordinated daily studio operations, including scheduling, staff management, and customer service.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Implementing sales and operational training to all staff
  • Monthly Studio Ordering and Inventory
  • Managed high call volume while maintaining a focus on quality service and customer satisfaction.
  • Reviewed time sheets, prepared attendance reports and processed payroll for office staff.
  • Guides studio equipment repairs and services to sustain high-level quality of work
  • High conversions of prospects into members
  • Successfully conducted door to door marketing to ensure success of opening new studios
  • Monitored monthly marketing calendars
  • Continuous followups to maintain and build relationships with members and vendors

General Manager

Planet Fitness
05.2015 - 09.2017
  • Tracked monthly sales to generate reports for business development planning
  • Enhanced operational performance by developing effective business strategies, systems and procedures
  • Performed competitive analysis to make recommendations for future company growth
  • Provide onsite training for employees
  • Monitor multiple databases to keep track of all company inventory
  • Managed payroll of staff
  • Organized and maintained member account balances.

Education

Some College (No Degree) -

Kansas State University
Manhattan, KS

Skills

  • Sales and Operational Training and Development
  • Customer Service
  • Team building
  • Marketing/Outsourcing
  • Client Rapport
  • PNL
  • Performance Tracking and Evaluations
  • Scheduling
  • Staff Management
  • Payroll
  • Administration and Reporting
  • Process Improvement

Timeline

Studio Manager

Orangetheory Fitness
09.2017 - 06.2024

General Manager

Planet Fitness
05.2015 - 09.2017

Some College (No Degree) -

Kansas State University

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Bria Delaney