Brian Andrick
Atwater,OH
Summary
Dynamic Sales Associate with a proven track record at Expressway Acres Farm Supply, excelling in customer service and inventory management. Cultivated strong customer relationships, enhancing loyalty and repeat business. Demonstrated problem-solving skills by streamlining checkout processes, significantly reducing wait times and boosting customer satisfaction. Proficient in automotive parts knowledge and effective teamwork.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Expressway Acres Farm Supply and Equipment
Diamond, OH
05.2019 - 11.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
Education
ASE Certification -
Maplewood Career Center
Ravenna, OH05.2024
High School Diploma -
Waterloo Highschool
Atwater, OH06.2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Stocking and receiving
- Inventory tracking
- Automotive parts knowledge
Certification
ASE
Timeline
Sales Associate
Expressway Acres Farm Supply and Equipment
05.2019 - 11.2023
ASE Certification -
Maplewood Career Center
High School Diploma -
Waterloo Highschool