Proven leader and efficient multitasker, I excelled in high-pressure environments at Best Buy and the United States Marine Corps, enhancing customer satisfaction and team efficiency. Skilled in problem-solving and customer service, I led teams to success, ensuring operational excellence and fostering repeat business. My experience includes advanced training and leadership roles, showcasing my ability to prioritize tasks and collaborate effectively.
Overview
5
5
years of professional experience
Work History
Sales Associate
Best Buy
11.2023 - Current
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Solved customer challenges by offering relevant products and services.
Food Service
USMC, United States Marine Corps Reserves
10.2019 - 10.2023
Analyzed food service operations to recommend improvements for efficiency and costeffectiveness.
Improved customer satisfaction by ensuring timely and efficient food service during events.
Directed and evaluated kitchen and food service staff.
6 month Deployment with 31st MUE during my service, Trained in different countries leading junior Marines in Okinawa Japan, and Guam.
Demonstrated strong multitasking abilities by managing guest seating, food service coordination, and cleanliness tasks simultaneously.
During my service I worked my way to the rank of Corporal, leading junior enlisted Marines and tasking them daily.
Garrison and Field experienced, Planned battalion operations ensuring tasks were completed.
Certified as JLTV (Joint Light Tactical Vehicle) operator.
SAAB operator, tasked with providing electronic programmable targets for units within the USMC, as well as keeping all equipment accounted for and maintained after each operation.