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Brian Banuelos
Assistant Property Manager
University Place,WA
Summary
Having over four years of experience in residential real estate and multi-family property management, complemented by more than eight years of customer service expertise. Throughout my career, I have developed strong skills in managing tenant relations, coordinating property operations, and delivering exceptional customer service. My background enables me to effectively navigate the demands of property management, ensuring both resident satisfaction and the smooth operation of properties under my care with real estate knowledge.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Property Manager
Alta University Place-Greystar-273 Units
University Place, Washington
01.2024 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained accurate records of all transactions, ensuring timely reporting to senior management and owners.
- Developed strong relationships with vendors, negotiating favorable contracts for cost-effective services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Collaborated with legal department on eviction proceedings when necessary; following proper protocols and documentation requirements laid down by law.
Assistant Property Manager
Grammercy- Bridge Property Management- 373 Units
06.2023 - 01.2024
- Kept accurate records of all resident and tenant correspondence.
- Streamlined rent collection process for improved cash flow and reduced delinquencies.
- Followed up on delinquent tenants and coordinated collection procedures.
- Collaborated with legal department on eviction proceedings when necessary; following proper protocols and documentation requirements laid down by law.
- Processed security deposit refunds.
- Trained new hires on company policies, procedures, software applications and industry best practices-leading them towards successful job performance.
Leasing Manager
Central Park East- Greystar-454 Units
01.2023 - 06.2023
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Optimized use of property management software, improving operational workflows and tenant communication.
- Created and submitted daily reports on leasing activities.
- Managed lease agreements from inception to termination, ensuring legal compliance and minimizing potential disputes between parties.
- Collected, completed, and processed lease applications.
- Trained leasing professionals on regulatory requirements, company policies, and office procedures.
- Mentored new leasing agents, providing guidance on industry best practices and improving overall team performance.
Leasing Professional
Boulder Creek- Simpson Housing- 275 Units
01.2022 - 01.2023
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Distributed and followed up on tenant renewal notices.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Invited prospects to fill out application upon completion of property tour.
- Implemented efficient screening processes to select qualified applicants while minimizing risk of delinquency or eviction.
Real Estate Broker
Summit Properties NW/ Compass
01.2020 - Current
- Analyzed local real estate market conditions and trends to identify profitable investment opportunities.
- Cultivated lasting relationships with past clients through consistent follow-up contact to support their ongoing real estate needs or concerns.
- Assisted clients in navigating the complexities of financing options, ensuring they secured suitable mortgage products for their needs.
- Negotiated purchase contracts and lease agreements to establish maximum value for clients.
- Facilitated successful negotiations between buyers and sellers to reach mutually beneficial agreements in a timely manner.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
Server/Host
Plum Delicious/Ihop
06.2015 - 01.2020
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
High School Diploma -
Kentlake High School
Kent, WA 05.2001 -
No Degree - Business Administration
Highline College
DesMoines, WA 05.2001 -
Real Estate License - Real Estate
Rockwell Institute
Bellevue, WA 05.2001 -
Skills
Property Management Expertise
Strong Communication Skills
Tenant relations
Occupancy Management
Digital Marketing
Appointment Scheduling
Property tours and inspections
Real estate knowledge
Leasing and sales
Microsoft Office
Multitasking Abilities
Accomplishments
2021 HomeSnap's Rising Agent Award
Software
Yardi
Microsoft Office
Languages
English
Native or Bilingual
Spanish
Full Professional
Certification
Real Estate License
Timeline
Assistant Property Manager
Alta University Place-Greystar-273 Units
01.2024 - Current
Assistant Property Manager
Grammercy- Bridge Property Management- 373 Units
06.2023 - 01.2024
Leasing Manager
Central Park East- Greystar-454 Units
01.2023 - 06.2023
Leasing Professional
Boulder Creek- Simpson Housing- 275 Units
01.2022 - 01.2023
Real Estate Broker
Summit Properties NW/ Compass
01.2020 - Current
Real Estate License
01-2020
Server/Host
Plum Delicious/Ihop
06.2015 - 01.2020
High School Diploma -
Kentlake High School
05.2001 -
No Degree - Business Administration
Highline College
05.2001 -
Real Estate License - Real Estate
Rockwell Institute
05.2001 -
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