Summary
Overview
Work History
Education
Skills
Timeline
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Brian Bourque

Covington,TN

Summary

Results-driven operations leader with a proven track record at AutoZone, enhancing sales and profitability through targeted initiatives. Expertise in inventory control and personnel development has led to improved store performance. Recognized for swift resolution of customer complaints and effective project management, consistently exceeding employer expectations. Career aspirations include further optimizing operational strategies to drive sustainable growth.

Overview

25
25
years of professional experience

Work History

Store Manager

AutoZone
Covington, TN
07.2014 - 12.2024
  • Ensured compliance with safety regulations and company policies.
  • Planned special promotions or discounts based on market trends.
  • Recruited, trained and supervised new employees.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Resolved customer complaints in a timely manner.
  • Implemented efficient systems for tracking stock movement.
  • Maintained accurate records of employee performance reviews.
  • Developed strategies to maximize sales and profitability.
  • Monitored inventory levels and placed orders to restock shelves.
  • Managed daily banking activities such as deposits and withdrawals.
  • Identified opportunities for cost savings through waste reduction initiatives.

Project Manager

Drive line retail services
Mooresville, SC
02.2006 - 03.2014
  • Advised other departments on best practices related to managing large-scale projects.
  • Analyzed data from various sources such as surveys, interviews, focus groups. to inform decision-making related to projects.
  • Drafted reports summarizing progress made on projects for review by executive leadership team.
  • Facilitated resolution of conflicts between team members when necessary.
  • Created and implemented processes to ensure successful completion of projects.
  • Maintained records of all documents related to each project including specifications, change orders, invoices.
  • Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
  • Identified risks associated with each project and developed strategies for mitigating those risks.

Stand-Up Forklift Operator

Exel Logistics
Memphis, TN
06.2000 - 01.2006
  • Conducted routine checkups on equipment after each shift to ensure its safe operation.
  • Processed orders efficiently by picking items quickly and accurately.
  • Trained new employees on proper operation of stand-up forklifts.
  • Loaded and unloaded items from trucks, containers, pallets and shelves.
  • Adhered to all safety regulations while working with hazardous chemicals or other materials.
  • Operated stand-up forklift to move merchandise and materials in warehouse.
  • Utilized RF scanner for inventory control purposes.
  • Followed safety protocols while operating equipment and lifting heavy objects.
  • Reported any damaged goods immediately upon discovery.

Education

Associate of Science - Emergency Management

Dyersburg State
Covington, TN
06-2016

Skills

  • Personnel development
  • Store operations oversight
  • Operational budgeting
  • Promotional planning
  • Hourly shift management
  • Sales analysis
  • Store merchandising
  • Problem-solving
  • Customer service management
  • Inventory control

Timeline

Store Manager

AutoZone
07.2014 - 12.2024

Project Manager

Drive line retail services
02.2006 - 03.2014

Stand-Up Forklift Operator

Exel Logistics
06.2000 - 01.2006

Associate of Science - Emergency Management

Dyersburg State

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Brian Bourque