Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Shift Lead
Cosmic Coffee And Beer Garden
Austin, Texas
04.2020 - 01.2023
Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Helped store management meet standards of service and quality in daily operations.
Bartender, Server
Lamberts Downtown Barbecue
Austin, Texas
09.2014 - 03.2020
Crafted special drink and cocktail menu items for seasonal offerings.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Recruited and trained new bartenders and barbacks to help maintain talented team.
Cultivated warm relationships with regular customers.