Brian Burdine
McKinney,Texas
Summary
Experienced Sales Associate at Woods Cycle Country with a proven record of increasing customer satisfaction and driving sales revenue. Skilled in building strong customer relationships and operating POS systems. Specializes in delivering personalized shopping experiences and consistently achieving sales targets. Recognized for exceptional teamwork and problem-solving abilities, contributing to a positive work environment and improving team productivity.
Overview
10
10
years of professional experience
Work History
Sales Associate
Woods Cycle Country
02.2016 - 03.2022
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Conducted product demonstrations to highlight features and benefits, influencing purchase decisions.
Sales Associate
Woods Fun Center
06.2012 - 02.2016
- Performed cash, card, and check transactions to complete customer purchases.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Developed strong rapport with customers and created positive impression of business.
- Used in-store system to locate inventory and place special orders for customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
No Degree - General Studies
Blinn College
Bryan, TXSkills
- Customer Service
- Teamwork and Collaboration
- Reliable and punctual
- Relationship Building
- Product Sales
- POS System Operation
- Negotiation Tactics
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Excellent people skills
Timeline
Sales Associate
Woods Cycle Country
02.2016 - 03.2022
Sales Associate
Woods Fun Center
06.2012 - 02.2016
No Degree - General Studies
Blinn College
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