Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Brian Butts

Wallingford

Summary

Experienced retail manager with over 25+ years of leadership skills, focused on increasing sales and enhancing team performance

Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.

Overview

28
28
years of professional experience

Work History

Store Manager

Big Lots
08.2016 - 03.2025
  • Consistent track record of exceeding sales goals, implementing operation, cost savings strategies and fostering a positive work environment
  • Expertise in inventory management, visual merchandising and staffing training
  • Customer focused leader with deep understanding of retail operations, loss prevention and P&L management
  • Top 10% store in Medallia customer service scores
  • Help lead Weekly district business conference calls

General Manager

Sports Authority
09.2007 - 08.2016
  • Consistently met store sales goals in high volume location
  • Top bonus incentive monthly earner
  • Opened a new store location and assisted in recruiting and training new staff
  • Completed weekly schedules according to payroll policies
  • Trained staff to deliver outstanding customer service
  • Organized and ran team daily and monthly sales meetings
  • Led district-wide sales conference calls

Store Manager

Circuit City
02.1999 - 09.2007
  • Directed and supervised employees engaged in sales, inventory-taking, and reconciling cash receipts
  • Trained all new managers on store procedures and policies
  • Trained staff to deliver outstanding customer service
  • Worked closely with the district manager to formulate and build the store brand

Sales Manager

Circuit City
07.1998 - 02.1999
  • Conducted daily sales and product training for a staff of 75
  • Achieved 120% of quota within the first year as Sales Manager
  • Generated monthly and annual sales reports

Sales Associate

Circuit City
08.1997 - 07.1998
  • Described use and operation of merchandise to customers
  • Received and processed cash and credit payments for in-store purchases
  • Shared product knowledge with customers while making personal recommendations
  • Worked as a team member to provide the highest level of service to customers

Education

BBA - Business Management

University of Hartford
West Hartford, CT

Skills

  • Sales professional
  • Team-oriented
  • Effective Retail Sales Manager
  • Team building expertise
  • Relationship selling
  • Product training and placement
  • Customer-oriented
  • Store operations
  • Customer service management

Accomplishments

  • Won extended coverage plan achievers annual contest, 6
  • Presidents club monthly winner (top 10% metrics store), 40

Timeline

Store Manager

Big Lots
08.2016 - 03.2025

General Manager

Sports Authority
09.2007 - 08.2016

Store Manager

Circuit City
02.1999 - 09.2007

Sales Manager

Circuit City
07.1998 - 02.1999

Sales Associate

Circuit City
08.1997 - 07.1998

BBA - Business Management

University of Hartford