Brian Caillier
Yakima,WA
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
19
19
years of professional experience
Work History
Market Development Representative
SAZERAC INC.
10.2022 - 08.2025
- Achieving KPI's and other company goals
- Building strong relationships with customers by providing solutions utilizing our products.
- Merchandizing and helping manage inventory.
- Creating and conducting sales presentations.
Assistant Store Manager – Merchandising, Operations
FRED MEYER INC.
Various Locations, Issaquah And Central Washington
08.2017 - 10.2022
- Supervised daily operations to enhance customer experience and store efficiency.
- Trained and mentored staff on company policies and best practices.
- Developed and implemented merchandising strategies to optimize product visibility.
- Ensured compliance with health and safety regulations across all store departments.
- Coordinated promotional events to drive foot traffic and increase sales revenue.
- Managed scheduling and payroll processes to maintain optimal staffing levels.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Interviewed, hired, and trained department managers and equipped to comply with company policies and procedures.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Field Sales Representative
DPI SPECIALTY FOODS
North Seattle, WA
08.2015 - 07.2017
- Developed and maintained strong relationships with key accounts to drive sales growth.
- Executed effective sales presentations, showcasing product benefits to potential clients.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Exceeded sales targets consistently through effective territory planning, time management, and relationship building.
- Maintained inventory levels to maximize efficiency and minimize loss.
- Build creative displays that caught customer attention and increased brand excitement.
- Worked with account staff to maintain store instock levels and freshness by creating quality orders.
FOD Assistant Manager/ FOD Department Manager
FRED MEYER INC.
Multiple Locations Greater Seattle
05.2007 - 03.2015
- Quality FOD Department tours written daily
- Worked with vendor staff to generate sales and minimize OOS
- Spearheaded best practices and SOP's to maximize efficiency, cleanliness, and sales.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Audited Display Plan and worked with perimeter department managers, vendors, and DSD receiving to maximize sales and reflect freshness in the FOD department
- Implemented effective scheduling to ensure we are meeting the needs of the business
- Oversaw inventory management, ensuring accuracy and timely replenishment of stock levels.
- Analyzed sales data to identify trends, informing strategic decisions for product placement and promotions.
- Coordinated cross-departmental initiatives to improve collaboration and enhance overall store performance.
- Conducted regular performance evaluations, providing constructive feedback to drive employee engagement and productivity.
Loss Prevention Manager
FRED MEYER INC.
Kirkland, WA
03.2006 - 05.2007
- Monitored store loss and developed action plans to minimize.
- Performed Store audits to identify areas of opportunity in loss prevention.
- Conducted Internal Investigations including monitoring staff, interviewing, and writing reports.
- Detained shoplifters and assisted law enforcement with criminal investigations.
- Developed store safety plans and trained staff on new policies and best practices to increase store associate and facility safety.
- Monitored inventory levels and coach staff on proper inventory control procedures as lined out by the company.
Education
Bachelor of Science - Geography specializing in Geographic Information Sciences
Arizona State University
Tempe, AZ08.2020
Minor in Chemistry, History Major
University of Washington
05.2003
No Degree - Cisco Certified Network Administration
North Seattle Community College
Seattle05.2007
Skills
- Strong interpersonal skills
- Hiring process familiarity
- Proficient in operational guidelines
- Merchandising expertise across departments
- Financial management expertise
- Inventory management skills
- Proficient in computer networking and systems administration
- Sales pipeline management
- Customer service
- Time management
- Team leadership
Timeline
Market Development Representative
SAZERAC INC.
10.2022 - 08.2025
Assistant Store Manager – Merchandising, Operations
FRED MEYER INC.
08.2017 - 10.2022
Field Sales Representative
DPI SPECIALTY FOODS
08.2015 - 07.2017
FOD Assistant Manager/ FOD Department Manager
FRED MEYER INC.
05.2007 - 03.2015
Loss Prevention Manager
FRED MEYER INC.
03.2006 - 05.2007
Minor in Chemistry, History Major
University of Washington
Bachelor of Science - Geography specializing in Geographic Information Sciences
Arizona State University
No Degree - Cisco Certified Network Administration
North Seattle Community College