Brian Conroy
Berea,OH
Summary
Results-oriented and accomplished promotions and customer relations professional with solid understanding of customer habits. Forward-thinking and resourceful with superior work ethic and good leadership, problem-solving and project management abilities.
Overview
37
37
years of professional experience
Work History
Delivery Courier
FedEx
10.2020 - Current
- Established lasting relationships with customers by delivering on time, interacting professionally and responding promptly to questions.
- Followed company policies and procedures during shift.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management and peers.
Marketing and Promotions Coordinator
Entercom Communications Corp. (Q104 & WDOK Radio)
03.2000 - 07.2020
- Orchestrated, executed and monitored performance of station event campaigns to boost brand awareness and profitability.
- Directed team of 15-20 event staff members for all station campaigns.
- Collaborated with sales staff to plan campaigns.
- Worked closely with marketing team to create and maintain marketing materials for sales presentations and client meetings
- Enhanced online presence with creative content for all four stations' websites.
Sales Associate
Heinens, Inc.
08.1987 - 03.2000
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
- Completed orders and organized product deliveries to meet customer timetables.
- Engaged with customers to effectively build rapport and lasting relationships.
Education
Communications
Cleveland State University
Cleveland, OHAssociate of Arts - Radio And Television Broadcasting
Ohio Center For Broadcasting
Valley View, OH03.2000
Skills
- Customer engagement
- Communications
- Customer service
- Organization
- Problem resolution
Timeline
Delivery Courier
FedEx
10.2020 - Current
Marketing and Promotions Coordinator
Entercom Communications Corp. (Q104 & WDOK Radio)
03.2000 - 07.2020
Sales Associate
Heinens, Inc.
08.1987 - 03.2000
Communications
Cleveland State University
Associate of Arts - Radio And Television Broadcasting
Ohio Center For Broadcasting