Brian Coughlin
West,NY
Summary
Established Account Executive gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Knowledgeable & up to date in the always-changing insurance field.
Overview
12
12
years of professional experience
Work History
Account Executive
The Morley Agency
11.2014 - Current
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Executed successful sales strategies to convert leads into customers.
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Over $1 million in written premium
Life Insurance Sales Agent
National Income Life Insurance Company
01.2012 - 10.2014
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Followed up promptly with interested clients to close sales.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
Education
Bachelor of Arts -
University of Massachusetts Amherst
Amherst, MA05.2011
Skills
- Effective Project Completion
- Account Management
- Sales Strategies Implementation
- Product and Service Sales
- Customer Relationships
Timeline
Account Executive
The Morley Agency
11.2014 - Current
Life Insurance Sales Agent
National Income Life Insurance Company
01.2012 - 10.2014
Bachelor of Arts -
University of Massachusetts Amherst
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