Brian Ervin
Aldi Supermarket
Conyers,GA
Overview
Experienced retail leader with 15+ years in store operations, customer service, and revenue management. Skilled in team leadership, merchandising, inventory control, and problem-solving to improve daily performance and customer experience. Adaptable to changing environments, ensuring consistent achievement of business goals.
19+
years of professional experience
Work History
09.2015 - 09.202611 Years
Assistant Store Manager
Aldi Supermarket | Jonesboro, GA
- Oversaw daily store operations, ensuring efficient customer service, stock availability, and sales-floor presentation.
- Supervised cash handling procedures, balancing registers and reinforcing accuracy across front-end transactions.
- Coordinated merchandising standards, maintaining clean, organized displays aligned with Aldi store requirements.
- Monitored inventory levels, prioritized stock rotation, and reduced out-of-stock disruptions.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Resolved customer concerns promptly, supporting service quality and store reputation.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
05.2008 - 05.20157 Years
Assistant General Manager
Arbys Resturant | Stockbridge, GA
- Supervised daily restaurant operations, ensuring consistent service, food quality, and guest satisfaction.
- Coordinated team scheduling, labor deployment, and shift coverage to maintain smooth operations.
- Trained and coached crew members on service standards, safety procedures, and workflow execution.
- Monitored inventory levels, ordering needs, and product rotation to reduce waste and shortages.
- Handled cash accurately and prepared deposits.
05.2007 - 03.200810 Months
Team Lead Sales Associate
Super Target Store | McDonough, GA
- Led sales floor coverage, directing associates to maintain guest service and recovery standards.
- Trained new team members on POS procedures, product knowledge, and store policies.
- Coordinated merchandising updates, planogram execution, and seasonal reset activities.
- Monitored inventory levels, replenished stock, and resolved floor-to-backroom discrepancies.
- Resolved guest concerns promptly, supporting smooth checkout and positive shopping experiences.
- Inspected displays and signage for accuracy, cleanliness, and brand consistency.
Education
Associate of Science | Business Administration And Management
Savannah State University | Savannah, GA | 05-2008
Savannah State University - Savannah, GA
05-2008
High School Diploma
HENRY COUNTY HIGH | McDonough, GA | 05-2006
HENRY COUNTY HIGH - McDonough, GA
05-2006
UPWARD BOUND | Mathematical Sciences
Morehouse College | Atlanta, GA | 08-2004
Morehouse College - Atlanta, GA
08-2004
Skills
Interests
Hiking
Community Cleanup
Youth mentor, providing guidance and support to empower the next generation of leaders.
Music
Photography
Interior Design
Fashion
DIY and Home Improvement
I enjoy helping others and giving back to the community.
Timeline
Assistant Store Manager
Aldi Supermarket
09.2015 - 09.2026Read more
Assistant General Manager
Arbys Resturant
05.2008 - 05.2015Read more
Team Lead Sales Associate
Super Target Store
05.2007 - 03.2008Read more
Savannah State University - Associate of Science, Business Administration And Management
Read more
HENRY COUNTY HIGH - High School Diploma,
Read more
Morehouse College - UPWARD BOUND, Mathematical Sciences
Read more