Brian Froomkin
Summary
Sales support associate equipped to thrive in fast-paced environment. Proven track record in supporting sales teams, managing client relationships, and streamlining processes. Strong focus on collaboration and adapting to changing needs, ensuring reliable and effective support. Skilled in VIP software, data analysis, and communication, consistently driving team success and contributing to organizational goals.
Overview
21
21
years of professional experience
Work History
Sales Support Associate
Heidelberg Distributing Company
03.2023 - Current
- Developed comprehensive knowledge of over 7,000 company products and services to effectively address customer inquiries.
- Enhance team productivity by streamlining sales support processes and procedures.
- Assist daily in achieving sales targets and goals through effective coordination with the sales team.
- Collaborate closely with the marketing team in creating promotional materials that generate more leads for the sales department.
- Contribute to increased revenue growth through diligent follow-up on potential leads and opportunities.
- Successfully work with clients in-person and by telephone of multiple million dollar accounts simultaneously while maintaining attention to detail throughout all tasks.
Bar and Restaurant Manager
Lanai Lounge
07.2012 - 12.2022
- Resolved customer complaints efficiently while maintaining professionalism and preserving long-term guest relations.
- Established strong relationships with vendors for better pricing, timely deliveries, and improved product selection.
- Streamlined operational procedures for increased efficiency in daily tasks such as opening/closing routines, shift scheduling, and cash handling processes.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Bakery Department Manager
Plaza Donuts Inc.
01.2007 - 12.2017
- Maximized freshness of baked goods by closely monitoring oven temperatures and adjusting as needed for optimal results.
- Demonstrated adaptability by quickly learning and fulfilling various roles within the bakery operation as needed, including mixing doughs, shaping pastries, and operating ovens.
- Ensured accurate order fulfillment by carefully packaging finished products according to customer specifications.
- Assisted in the preparation of bakery displays, ensuring an attractive presentation of products to entice customer purchases.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
Delivery Driver
Plaza Donuts Inc.
01.2007 - 12.2017
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Supported operational efficiency by accurately completing delivery paperwork and timely reporting.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
Fundraising Associate
The Ohio State University Alumni Association
09.2004 - 06.2006
- Raised significant funds by implementing creative and targeted fundraising strategies.
- Provided excellent customer service to donors, addressing inquiries promptly and professionally.
- Attended fundraising events and conferences to stay informed on industry developments and network with peers.
Education
Associate of Science - No Major Required
Kent State University
Kent, OH08.2012
Skills
Strong Organization
Client Relationship Building
Inventory Control
Sales strategy development
Excellent Communication
Timeline
Sales Support Associate
Heidelberg Distributing Company
03.2023 - Current
Bar and Restaurant Manager
Lanai Lounge
07.2012 - 12.2022
Bakery Department Manager
Plaza Donuts Inc.
01.2007 - 12.2017
Delivery Driver
Plaza Donuts Inc.
01.2007 - 12.2017
Fundraising Associate
The Ohio State University Alumni Association
09.2004 - 06.2006
Associate of Science - No Major Required
Kent State University
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