Summary
Overview
Work History
Education
Skills
Timeline
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Brian Glover

Winchester,KY

Summary

I have been in inside sales for 30 years. Throughout that time I have learned to develop and maintain amazing customer relations. Customers know they can count on me to work until I get it done. I will always strive to make sure they are well taken care of.

I have a proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.

You can count on me to stay on top of every order. I will work with my team to make sure we do what it takes to make the company the best there is.

Overview

27
27
years of professional experience

Work History

Inside Sales Representative

Eckart Supply
Lexington, KY
05.2014 - Current
  • Answered customers' questions regarding products, prices, and availability.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Managed friendly and professional customer interactions.
  • Set up new accounts,
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
  • Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
  • Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
  • Prepared and submitted reports to keep management informed of sales activities and progress.
  • Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Quoted prices, credit terms and other bid specifications.
  • Built relationships with customers and community to promote long term business growth.
  • Contributed to team objectives in fast-paced environment.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Set and achieved company defined sales goals.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Achieved or exceeded company-defined sales quotas.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Negotiated prices, terms of sales and service agreements.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Maintained 15-20%profit margin
  • Top 5% of overall company sales.

Inside Sales Representative

Cantrell Supply
Winchester, KY
11.1996 - 05.2014
  • Answered customers' questions regarding products, prices, and availability.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Managed friendly and professional customer interactions.
  • Set up new accounts, established customer credit and set up payment methods.
  • Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
  • Quoted prices, credit terms and other bid specifications.
  • Built relationships with customers and community to promote long term business growth.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Education

General Studies

Eastern Kentucky University
Richmond, KY

High School Diploma -

George Rogers Clark High School
Winchester, KY
05.1992

Skills

  • Relationship Building
  • Attention to Detail
  • Product Knowledge
  • Issue Resolution
  • Organized and Efficient
  • Goals and Performance
  • Email and Phone Etiquette
  • Sales Expertise
  • Driven
  • Customer Relationship Management
  • Order Management
  • Project Coordination

Timeline

Inside Sales Representative

Eckart Supply
05.2014 - Current

Inside Sales Representative

Cantrell Supply
11.1996 - 05.2014

General Studies

Eastern Kentucky University

High School Diploma -

George Rogers Clark High School

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Brian Glover