Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Brian Hereford

Summary

Motivated professional with solid background enhancing operational efficiency and team performance. Responsive to changing business demands with adaptable, strategic approaches. Performance-driven and industrious attitude with innovative mentality focused on driving company success.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales and Solutions Specialist

Petco
06.2024 - Current
  • Provided technical support to customers regarding product features and usage.
  • Maintained accurate records of customer interactions and transactions.
  • Resolved customer complaints in a timely manner.
  • Generated daily reports on sales performance metrics such as revenue goals achieved.
  • Participated in team meetings to review progress against objectives set by management.

Assistant General Manager

Taco Bell
02.2022 - 07.2024
  • Directed and mentored a successful team of Shift Managers
  • Collaborated with the General Manager to accomplish store objectives
  • Facilitated achievement of maximum potential for organization and individuals
  • Maintained a clean and hazard-free workplace

Department Specialist

Amazon
11.2023 - 06.2024
  • Received and tracked incoming inventory shipments.
  • Organized warehouse space for efficient storage of products.
  • Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
  • Operated scanners, computers, and other equipment to track orders.
  • Performed cycle counts to maintain accurate inventory records.
  • Inspected damaged goods prior to disposal or return to vendor.
  • Ensured safety protocols were followed at all times while operating machinery.

Education

Pennsylvania State University

Marketing

Skills

  • Opening and closing procedures
  • Project Management
  • Marketing
  • Customer Relationship Management
  • Product Knowledge
  • Product Demonstration
  • Safety Regulations
  • Help Desk Support
  • Customer Service
  • Call Management
  • Report Preparation
  • Service desk support
  • Task Prioritization
  • Attention to Detail
  • Time Managment
  • Efficiency Improvement

Certification

  • State Food Safety

Verification: 18f4g4-je123id

  • General Industry Safety and Health Cerification

Occupational Safety and Health Administration

Timeline

Sales and Solutions Specialist

Petco
06.2024 - Current

Department Specialist

Amazon
11.2023 - 06.2024

Assistant General Manager

Taco Bell
02.2022 - 07.2024

Pennsylvania State University

Marketing

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Brian Hereford