Brian Hum
Genoa City
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
20
20
years of professional experience
Work History
Service sales representative
Cintas
01.2021 - Current
- Experience in B2B customer accounts in first aid and safety industry
- Ability to increase recurring revenue, retain clients, and deliver safety solutions and relationship building.
Business analyst
Walgreens Contractor
01.2020 - 01.2021
- Evaluating and troubleshooting server hardware for retail store software
Territory Manager
Royal Cup Coffee & Tea
01.2013 - 01.2020
- Increased sales revenue while servicing over 150 accounts producing over $1.3 million a year.
- Maintain effective cost control managing warehouse inventory with extremely limited supervision.
- Developed lasting relationships with large chain hotels and restaurant accounts during seven years of service.
Customer Service Manager
Schwan’s Home Service
01.2006 - 01.2013
- Create new accounts by obtaining new customers through face-to-face cold calling.
- Build and strengthen business by providing excellent customer service to new and regular clients.
- Maintain a clean driving record.
Education
High School - General studies
McHenry West High School
McHenry, IllinoisSkills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Relationship building
- Customer retention
- Relationship selling
- Cold calling
- Lead prospecting
Timeline
Service sales representative
Cintas
01.2021 - Current
Business analyst
Walgreens Contractor
01.2020 - 01.2021
Territory Manager
Royal Cup Coffee & Tea
01.2013 - 01.2020
Customer Service Manager
Schwan’s Home Service
01.2006 - 01.2013
High School - General studies
McHenry West High School
Awards and Accomplishments
- Achieved Summit Club 13 times with Cintas
- Achieved winner’s circle multiple years with Cintas
- Achieved an average of 3% growth year over year with Cintas
- Achieved Chairman’s Club, which is the highest award at Schwan’s, selling $383,000 worth of products in one year
- Achieved President’s Club, which is Schwan’s second highest award, selling $325,000 worth of products in one year
- Top seller in daily sales for 5 years with Schwan's
- In top 5 of sales people in the district with Schwan's