Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

BRIAN KENARY

LAS VEGAS,USA

Summary

Dynamic and results-driven professional with extensive experience at Boyd Gaming, excelling in operations management and staff training. Proven track record in ensuring compliance with Gaming Control Board regulations while enhancing customer satisfaction through effective communication and conflict resolution. Adept at cash handling and document management, fostering a high-performing team environment.

Overview

20
20
years of professional experience

Work History

Shift Supervisor

Boyd Gaming
Las Vegas, Nevada
02.2022 - Current
  • Gold Coast Hotel and Casino
  • Managed a team of 4-10 clerks.
  • Responsible for the monitoring of all wagering point spreads / money lines associated with all transactions.
  • Originate all regulatory paperwork related to Regulation 6-A and Title 31, as well as Multiple Transaction Log (MTL), Exceptions Reports, Racing Form Collections, etc. and associated documentation used in the daily operation of a race and sports book.
  • Responsible for confirming the accountability of monies/chips submitted by cashiers upon the closing of clerks’ cash drawers.
  • Supervised daily operations to ensure smooth workflow and compliance with standards.
  • Trained and mentored staff members to enhance performance and teamwork.
  • Enforced company policies and procedures to maintain a safe work environment.
  • Resolved customer inquiries and complaints to ensure satisfaction and loyalty.
  • Resolved customer complaints and reported issues to senior management.
  • Addressed any issues that arose during the shift in a proactive manner.
  • Completed opening and closing duties to facilitate business operations.

Property Manager

CG Technology
Las Vegas, USA
03.2019 - 07.2020
  • Company Overview: VENETIAN HOTEL/ HARD ROCK HOTEL
  • Managed a team of 4-10 clerks.
  • Reconciled the end of day paperwork and banks
  • Trained new employees on company and gaming procedures.
  • Worked with customers to answer any questions and resolve any issues
  • VENETIAN HOTEL/ HARD ROCK HOTEL

Clerk

CG Technology
Las Vegas, USA
08.2018 - 03.2019
  • Working directly with customers to process wagers and answer questions
  • Accurately reconciled a bank of up to $200,000

Driver

A Cab Taxi
Las Vegas, USA
09.2005 - 07.2018
  • Kept a logbook as mandated by the Nevada Taxicab Authority
  • Reconciled bank and paperwork at end of shift manually and electronically

Education

Broadcast Journalism

Long Island University
Brookville, NY
12.1992

High School -

Glen Cove High School
Glen Cove, NY
06.1989

Skills

  • Gaming Control Board rules and regulations
  • Title 31
  • CTR transactions
  • Microsoft Office
  • Stadium Technology operating system
  • Promotion and enrollment of mobile wagering accounts
  • Cash handling
  • Staff training
  • Conflict resolution
  • Customer service
  • Team leadership
  • Attention to detail
  • Effective communication
  • Problem solving
  • Shift reporting
  • Operations management
  • Document management
  • Inventory control and record keeping

Affiliations

  • avid sports fan

Timeline

Shift Supervisor

Boyd Gaming
02.2022 - Current

Property Manager

CG Technology
03.2019 - 07.2020

Clerk

CG Technology
08.2018 - 03.2019

Driver

A Cab Taxi
09.2005 - 07.2018

Broadcast Journalism

Long Island University

High School -

Glen Cove High School

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