Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Brian Kieffer

Willimantic,CT

Summary

Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver. Connects with people and strives to meet the needs of both customers and employees.

Overview

2
2
years of professional experience

Work History

Sales Specialist

Spectrum
Willimantic, CT
08.2022 - 02.2024
  • Developed and implemented sales strategies to increase customer base.
  • Provided technical support to customers regarding product features and usage.
  • Maintained accurate records of customer interactions and transactions.
  • Resolved customer complaints in a timely manner.
  • Tracked competitor activities, products, services, and prices.
  • Built strong relationships with key accounts through regular visits and follow-ups.
  • Generated daily reports on sales performance metrics such as revenue goals achieved.
  • Monitored trends in the industry to stay informed about competitive landscape.
  • Performed data entry into CRM system including account information and sales activity logs.
  • Educated customers on product features and technical details to highlight benefits.
  • Stayed up to date on company products and services to support sales objectives.
  • Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
  • Negotiated prices and set up contracts to finalize sales agreements.
  • Gave top-notch service to everyone in order to provide ample sales opportunities.
  • Calculated production, delivery and installation costs to provide customers with accurate quotes.

Education

High School Diploma -

Lyman Memorial High School
Lebanon, CT
06-1998

Skills

  • Client Relations
  • Relationship Selling
  • Inquiry Handling
  • Complaint Resolution
  • Team Collaboration
  • Cash Handling
  • Sales Strategy Development
  • Inventory Coordination
  • Sales Forecasting
  • Sales Reporting
  • Performance Tracking
  • Upselling and Cross Selling
  • Closing Techniques
  • Competitor Analysis
  • Sales Expertise
  • Relationship Building
  • Account Management
  • Inventory Maintenance

Affiliations

  • Accomplished musician

Timeline

Sales Specialist

Spectrum
08.2022 - 02.2024

High School Diploma -

Lyman Memorial High School
Brian Kieffer