Dedicated seasoned professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Permit Analyst
Orange County Government
02.2024 - Current
Assisted with the issuance of permits, inspections, and plan submittal processes.
Communicates and interacts effectively assisting customers in person and by telephone with policy and procedure associated with obtaining and completing building permits.
Reviews applications for completeness and compliance with departmental requirements.
Resolves customer's problems and refers complex problems to supervisor as needed.
Accepts plans and checks for required seals, signatures, soil reports, documented calculations, cost estimates, and/or fire protection system permits.
Routes plans to relevant depts for review.
Provides excellent customer service both personally and by telephone.
Administrative Assistant/ARB Packet Processor
Leland Management, Inc./Avalon Park POA, Inc.
12.2011 - 07.2022
Assisted the Community Association Manager with daily operations and communication with property owners.
Familiar with reading and interpreting legal descriptions for covenants.
Incorporated legal descriptions into covenant enforcement letters based on governing documents.
Maintained accurate records and supported the implementation of community policies.
Ensured compliance with established regulations and addressed property owner inquiries.
Received, validated, and processed ARB (Architectural Review Board) applications, including plans and supporting documents.
Ensured all required information was complete before processing.
Scanned and electronically filed applications for easy access.
Reviewed applications for compliance with community architectural guidelines, covenants, and regulations.
Identified conflicts or inconsistencies with guidelines and applied them to various projects.
Education
Bachelor Of Applied Arts And Science - Digital Communications And Multimedia
Slippery Rock University of Pennsylvania
Slippery Rock, PA
Skills
Records and Database Management
Verification Processes
General Management and Administration
Training and Development
Planning and Prioritization
Process Improvement
Document Quality
Motivational Leadership
Operational Efficiency
Business Needs Identification
Public Speaking
Active Listening/Concise Communication
Critical Observation
Positive Work Ethic
Problem Solving
Emotional Intelligence
Stress Management
Cultural Awareness
Certification
International Code Council Certification - Permit Technician
Timeline
Permit Analyst
Orange County Government
02.2024 - Current
Administrative Assistant/ARB Packet Processor
Leland Management, Inc./Avalon Park POA, Inc.
12.2011 - 07.2022
Bachelor Of Applied Arts And Science - Digital Communications And Multimedia