Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brian Knippenberg

Eustis,FL

Summary

Dedicated seasoned professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Permit Analyst

Orange County Government
02.2024 - Current
  • Assisted with the issuance of permits, inspections, and plan submittal processes.
  • Communicates and interacts effectively assisting customers in person and by telephone with policy and procedure associated with obtaining and completing building permits.
  • Reviews applications for completeness and compliance with departmental requirements.
  • Resolves customer's problems and refers complex problems to supervisor as needed.
  • Accepts plans and checks for required seals, signatures, soil reports, documented calculations, cost estimates, and/or fire protection system permits.
  • Routes plans to relevant depts for review.
  • Provides excellent customer service both personally and by telephone.

Administrative Assistant/ARB Packet Processor

Leland Management, Inc./Avalon Park POA, Inc.
12.2011 - 07.2022
  • Assisted the Community Association Manager with daily operations and communication with property owners.
  • Familiar with reading and interpreting legal descriptions for covenants.
  • Incorporated legal descriptions into covenant enforcement letters based on governing documents.
  • Maintained accurate records and supported the implementation of community policies.
  • Ensured compliance with established regulations and addressed property owner inquiries.
  • Received, validated, and processed ARB (Architectural Review Board) applications, including plans and supporting documents.
  • Ensured all required information was complete before processing.
  • Scanned and electronically filed applications for easy access.
  • Reviewed applications for compliance with community architectural guidelines, covenants, and regulations.
  • Identified conflicts or inconsistencies with guidelines and applied them to various projects.

Education

Bachelor Of Applied Arts And Science - Digital Communications And Multimedia

Slippery Rock University of Pennsylvania
Slippery Rock, PA

Skills

  • Records and Database Management
  • Verification Processes
  • General Management and Administration
  • Training and Development
  • Planning and Prioritization
  • Process Improvement
  • Document Quality
  • Motivational Leadership
  • Operational Efficiency
  • Business Needs Identification
  • Public Speaking
  • Active Listening/Concise Communication
  • Critical Observation
  • Positive Work Ethic
  • Problem Solving
  • Emotional Intelligence
  • Stress Management
  • Cultural Awareness

Certification

International Code Council Certification - Permit Technician

Timeline

Permit Analyst

Orange County Government
02.2024 - Current

Administrative Assistant/ARB Packet Processor

Leland Management, Inc./Avalon Park POA, Inc.
12.2011 - 07.2022

Bachelor Of Applied Arts And Science - Digital Communications And Multimedia

Slippery Rock University of Pennsylvania