Clifford Brian LeDay
Arnaudville,LA
Summary
Experienced with automotive sales management, focusing on optimizing sales processes and team performance. Utilizes strategic planning and customer relationship management to drive business growth and customer loyalty. Track record of fostering collaborative environments and achieving sales targets through effective leadership and innovative sales strategies.
Overview
19
19
years of professional experience
Work History
Used Car Sales Manager
Acadiana Cars
11.2023 - Current
- Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
- Managed inventory effectively for optimal turnover rate and profitability.
- Mentored new sales staff, providing comprehensive training on company processes and best practices for successful selling.
- Oversaw repair and maintenance services for pre-owned vehicles, ensuring all cars met quality standards before being offered for sale.
- Coached sales team to drive traffic through phone and online appointments and referrals to meet or exceed sales targets.
- Built strong customer relationships through exceptional service and follow-up communication.
Sales,Finance Manager, BDC Manager, Sales Manager
Motor City
04.2018 - 10.2023
- Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
- Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
- Collaborated with sales managers to develop effective strategies for overcoming financial obstacles during vehicle negotiations.
- Assisted customers with challenging credit histories in securing suitable loan options to facilitate vehicle purchases.
- Coached individual team members on daily basis to maximize unit volume, gross profit and earnings potential.
- Recruited, hired, trained and managed sales team to set, achieve and exceed sales goals while controlling expenses and exceeding profit and CSI objectives.
- Boosted team performance by conducting regular coaching sessions, performance reviews, and goal-setting exercises.
Parts Manager/Assistant Service Manager
Kia of Lake Charles
05.2016 - 02.2018
- Stock in parts every morning
- Distribute the parts to the technician
- Order parts
- Inventory Control
- Assisted Parts customers
- Assisted the Service Manager with the service department
Service Advisor
Volkswagen of Lake Charles
02.2014 - 05.2016
- Greeting customers when they drive in the service lane and finding out what they were bringing their vehicle in for and writing a work order.
- Dispatched the work order to the service technicians
- Call customers back and sell them the service that would fix their vehicle
Service Advisor
Billy Navarre Chevrolet
10.2013 - 02.2014
- Greeting customers when they drove in the service lane and finding out what they were bringing their vehicle in for and writing a work order.
- Dispatched the work order to the service technicians
Staff Manager
Union National Life Insurance
08.2010 - 06.2013
- Managed a staff of six agents with about $85,000 of premium. I held weekly training classes for new agents on servicing our customers and developing new ones while maintaining growth as a staff every month.
Sales Consultant
Lake Charles Toyota
12.2007 - 08.2010
- Maintained a required level of suggestive monthly sales quota
- Maintained a follow-up system, to generate repeat business
- Maintained a level of CSI (customer service index)
Special Finance Manager/Used Car Manager
Saturn of Lake Charles
11.2006 - 11.2007
- Maintained & Tracked Contracts In Transit
- Responsible for Submitting & Contracting Deals
- Buying Used Inventory at Auction Sales
- Keeping Track of Used Inventory of 50+ Vehicles
- Increased Used Car Sales by 75%
- Responsible For Training Sales Consultants
Education
Kinder High
Kinder, LA05.1998
Skills
- Customer relationship building
- Strong negotiation skills
- Staff training and development
- Market research
Personal:
I’m a father to five wonderful kids.I have won numerous company trips during the years. I have taken numerous management courses.
Timeline
Used Car Sales Manager
Acadiana Cars
11.2023 - Current
Sales,Finance Manager, BDC Manager, Sales Manager
Motor City
04.2018 - 10.2023
Parts Manager/Assistant Service Manager
Kia of Lake Charles
05.2016 - 02.2018
Service Advisor
Volkswagen of Lake Charles
02.2014 - 05.2016
Service Advisor
Billy Navarre Chevrolet
10.2013 - 02.2014
Staff Manager
Union National Life Insurance
08.2010 - 06.2013
Sales Consultant
Lake Charles Toyota
12.2007 - 08.2010
Special Finance Manager/Used Car Manager
Saturn of Lake Charles
11.2006 - 11.2007
Kinder High