Summary
Overview
Work History
Education
Skills
Timeline
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Brian Ledford

Bradenton,FL

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

9
9
years of professional experience

Work History

Sales Technician

Air Shield Heating & Air
04.2023 - 08.2023
  • Negotiated contracts with clients and developed relationships with key personnel.
  • Developed and implemented sales strategies to increase profits.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.

Service & Sales

Jim Mcdonald & Sons
12.2022 - 04.2023
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Evaluated systems according to predetermined checklist and noted issues.
  • Used customer insights to develop innovative sales strategies to increase sales.

HVAC Installer

D&W Heating & Cooling
04.2020 - 12.2022
  • Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
  • Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.
  • Used technical skills, tools, and techniques like soldering to repair parts.
  • Installed, connected and adjusted thermostats, humidistats and timers for optimal performance.
  • Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.

HVAC Installer

Wentzels Heating & Air Conditioning
02.2019 - 04.2020
  • Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
  • Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
  • Utilized pressure gauges and soap-and-water solutions to test pipe and tubing joints for leaks.
  • Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
  • Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.
  • Used technical skills, tools, and techniques like soldering to repair parts.

HVAC Installer

A/C Warehouse
01.2015 - 01.2019
  • Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.
  • Installed, connected and adjusted thermostats, humidistats and timers for optimal performance.
  • Used technical skills, tools, and techniques like soldering to repair parts.
  • Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.
  • Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.

Education

High School Diploma -

Braden River High School
Bradenton, FL
05.2013

Skills

  • Inside and Outside Sales
  • Troubleshooting Expertise
  • Inspecting Systems

Timeline

Sales Technician

Air Shield Heating & Air
04.2023 - 08.2023

Service & Sales

Jim Mcdonald & Sons
12.2022 - 04.2023

HVAC Installer

D&W Heating & Cooling
04.2020 - 12.2022

HVAC Installer

Wentzels Heating & Air Conditioning
02.2019 - 04.2020

HVAC Installer

A/C Warehouse
01.2015 - 01.2019

High School Diploma -

Braden River High School

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Brian Ledford