Brian McKee

• Developed and maintained strong relationships with key clients, enhancing customer loyalty.
• Conducted market research to identify new sales opportunities, driving revenue growth.
• Collaborated with cross-functional teams to ensure seamless product delivery and customer satisfaction.
• Trained and mentored junior sales staff, fostering a team-oriented environment.

• Designed and developed application solutions to meet client specifications.
• Collaborated with cross-functional teams to streamline project workflows and enhance product delivery.
• Provided technical support and guidance to clients, resolving issues efficiently and effectively.

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• Managed project timelines, ensuring alignment with strategic objectives and stakeholder expectations.
• Assisted sales teams with pre-sales technical support, helping close deals with prospective clients effectively.
• Developed proposals and pricing for large- and small-scale manufacturing products.

• Resolved customer inquiries using CRM software, enhancing satisfaction and loyalty.
• Processed orders efficiently, maintaining accuracy throughout order fulfillment procedures.
• Collaborated with cross-functional teams to streamline communication and issue resolution.
• Trained new staff on company policies and customer service best practices, improving team performance.

• Diagnosed and repaired HVAC systems, ensuring optimal performance and customer satisfaction.
• Conducted routine maintenance on mechanical equipment to extend lifespan and prevent failures.
• Collaborated with team members to streamline workflows and enhance service delivery efficiency.
• Implemented safety protocols, reducing workplace incidents and promoting a culture of safety awareness.