Brian O'Loughlin
Cumming,GA
Summary
Dynamic sales leader with a proven track record with over 17 years of combined sales experience. Successful closing sales quickly and generating repeat business. Motivated and respected professional with excellent communication and negotiation skills. Proficient in creating high performing cultures that embody collaboration, customer first mentality with a strong history of increasing year over year sales.
Overview
11
11
years of professional experience
Work History
Account Manager
American Express
03.2021 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution. Book of business near 40 million dollars.
- Conducted regular account reviews to identify areas for improvement and ensure continued success through seasonalities and use cases for business line of credit product.
- Improved overall team productivity by implementing best practices regarding reporting and sales behaviors to drive results.
- Drove revenue growth by identifying new business opportunities within existing accounts using Sales Force data.
Sales Executive
Sleep Galleria
04.2021 - 03.2022
- 1.8 Million dollars in personal sales in 8 month period.
- Set single month record for written sales for company at 326k
- Collaborate with ownership to create sales and store execution standards.
- Researched sales opportunities and possible leads remotely to exceed sales goals and increase profits for online business from 2.8 million in 2020 to 5 million in 2021 with projected sales of 8 million in 2022.
- Set and achieved company defined sales goals.
- Attended monthly sales meetings and quarterly sales trainings. Most recent was art of Negotiation by Chris Voss.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Area Sales Manager
Mattress Firm
05.2016 - 03.2021
- Multi-Unit Retail Sales Manager.
- 1.1 Million Dollar individual sales for 2020.
- One of 18 associates responsible for creating sales while stores were closed due to Covid in 2020. Called Elite 18
- Led team in training and development of new hires and existing associates including training on POS and key sales tactics.
- Build collaborative relationships within market leadership, operations teams and vendor partners to better serve market and company needs and goals.
- Helped under performing stores get back on track through development and sales tactics resulting in budget gains.
- Area Manager of year 2019 for Atlanta Market
District Sales Manager
Lids
08.2013 - 04.2014
- Coordinated sales efforts of 13 stores and 60+ employees to produce a comp sales gain during 7 months in position.
- #5 power ranked DSM for 4th quarter based on overall sales and KPI areas.
- Trained store managers in techniques to maximize sales and minimize costs.
- Prioritized tasks and projects to meet tight deadlines.
- Interviewed job candidates and made staffing decisions.
- Analyzed key aspects of business to evaluate factors driving results and summarized results in weekly sales recaps.
- Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.
- Identified development opportunities and succession gaps.
- Instructed staff on appropriately handling difficult and complicated sales.
Education
High School Diploma -
Georgia Perimeter College
Decatur, GA2005
Skills
- Product and Service Sales
- Business Analytics
- Staff training and development
- Goal oriented
- P & L Management
- Business development and planning
- Excellent people skills
- Relationship building
Timeline
Sales Executive
Sleep Galleria
04.2021 - 03.2022
Account Manager
American Express
03.2021 - Current
Area Sales Manager
Mattress Firm
05.2016 - 03.2021
District Sales Manager
Lids
08.2013 - 04.2014
High School Diploma -
Georgia Perimeter College
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