Brian Peralta
Chicago,IL
Summary
Engaged and proactive professional in the dining industry with experience delivering exceptional customer service in fast-paced environments. Skilled in efficiently managing multiple tables, resolving customer concerns promptly, and collaborating with kitchen staff to ensure smooth operations and a positive dining experience. Known for strong multitasking abilities, attention to detail, guest engagement, and the ability to maintain a welcoming atmosphere that contributes to customer satisfaction and repeat business.
Overview
5
5
years of professional experience
Work History
Server
Eggy's Diner
Chicago, IL
01.2021 - Current
- Delivered exceptional customer service in a fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery and customer satisfaction.
- Collaborated with kitchen staff to ensure accurate food preparation and presentation.
- Resolved customer complaints promptly, enhancing overall dining experience.
- Maintained cleanliness and organization of dining area to comply with health standards.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Bachelor of Arts - Criminal Justice
Northeastern Illinois University
Chicago, IL12-2027
Associate of Arts - Criminal Justice
Wilbur Wright College
Chicago, IL12-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Team collaboration
- Food delivery
- Cleanliness standards
- Table bussing
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Server
Eggy's Diner
01.2021 - Current
Bachelor of Arts - Criminal Justice
Northeastern Illinois University
Associate of Arts - Criminal Justice
Wilbur Wright College