Brian Pugh
Spring,TX
Summary
Experienced operations professional with 15 years in retail food production and team leadership. Expertise in enforcing regulatory standards, minimizing waste, and upholding safety and quality protocols. Holds an Associate of Applied Science in Firearms Technology (Magna Cum Laude, 3.96 GPA), contributing to operational efficiency and effective training.
Overview
9
9
years of professional experience
Work History
Market Lead
HEB Grocery Store
Willis, Texas
11.2019 - 01.2026
- Lead daily meat department operations including product breakdown, retail cutting, merchandising, and quality control.
- Train and supervise team members on safety procedures, sanitation standards, and customer service expectations.
- Ensure full compliance with federal, state, and company food safety regulations.
- Monitor refrigeration and display temperatures to maintain product integrity and prevent spoilage.
- Reduce product waste through inventory rotation, markdown strategies, and demand-based production.
- Inspect and verify quality of incoming shipments to ensure freshness and accuracy.
- Prepare custom cuts to customer specifications, increasing customer satisfaction and repeat business.
- Maintain equipment, including daily knife sharpening and sanitation procedures to ensure safe operations.
Meat Cutter
Sprouts Farmer Market
Katy, Texas
08.2016 - 11.2019
- Processed and prepared retail meat cuts while maintaining strict sanitation and food safety standards.
- Ensured department efficiency by adhering to inventory rotation procedures, minimizing waste and maintaining product quality.
- Maintained clean and organized preparation areas to prevent cross-contamination.
- Educated customers on product selection and preparation methods, enhancing customer satisfaction and driving sales.
- Trained staff on proper equipment usage and workplace safety, promoting a safer work environment.
Education
Associate of Applied Science - Firearms Technology
Sonoran Desert Institute
Scottsdale, AZ07-2023
Skills
- Retail Operations
- Inventory management
- Customer Service Excellence
- Quality assurance
- Safety compliance
- OSHA standards
- Process Improvement
- Leadership training
- Conflict Management
Timeline
Market Lead
HEB Grocery Store
11.2019 - 01.2026
Meat Cutter
Sprouts Farmer Market
08.2016 - 11.2019
Associate of Applied Science - Firearms Technology
Sonoran Desert Institute