Open To Work
Brian Rowan
15 Foundry Street Unit C2,MA
Summary
Dynamic Patient Account Representative with Med-Metrix, adept at resolving billing inquiries and enhancing insurance verification processes. Demonstrated expertise in medical billing and HIPAA compliance, while showcasing strong follow-up skills to minimize claim denials. Collaborated effectively with teams to streamline operations, ensuring accurate patient account management and timely payments. With proper website access able to find remittance advices needed to help complete the account.
Overview
2027
2027
years of professional experience
Work History
Patient Account Representative
Med-Metrix
Massachusetts
2008 - 03.2026
- Facilitated resolution of patient billing inquiries and discrepancies.
- Executed processing of insurance claims utilizing industry-standard software systems.
- Oversaw maintenance of accurate patient account records to uphold regulatory compliance.
- Trained new team members remotely to facilitate effective account resolutions. Provided guidance on navigating complex websites to locate remittance advices. Offered support to new team members to promote a seamless transition to the team.
- Facilitated collaboration among team members to optimize billing processes.
- Facilitated collaboration with healthcare providers to secure essential documentation for claims processing.
- Facilitated support for colleagues during peak periods and absences, demonstrating strong teamwork and collaboration skills.
- Evaluated insurance eligibility and confirmed coverage details to enhance claim processing efficiency.
- Streamlined patient account processing to enhance billing accuracy and payment collection efficiency.
Education
Associate of Arts - Coding
Northern Essex Community College
Haverhill, MA06.2001
Skills
HIPAA compliance
Insurance verification
Insurance billing
Medical billing
Follow-up skills
Medical Billing Understanding
10 years experience using EPIC
Timeline
Patient Account Representative
Med-Metrix
2008 - 03.2026
Associate of Arts - Coding
Northern Essex Community College