Brian Ruiz
Summary
Self-motivated and highly organized professional with strong leadership abilities, exceptional problem-solving skills, and a proven commitment to outstanding customer service. Detail-oriented and driven, I take pride in contributing to team success and achieving high standards in every task I take on. I am seeking a position within a company where I can establish long-term roots, grow within evolving roles, and continuously develop both personally and professionally. I would love the opportunity to be part of a dedicated team, where I can demonstrate my work ethic and dedication as I strive toward achieving my future goals.
Overview
4
4
years of professional experience
Work History
Ramp Agent
Southwest Airlines
04.2024 - 04.2025
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 50 daily flights.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
- Streamlined baggage loading process, ensuring timely departure of flights and minimal delays.
Ramp Agent
Dnata Airport Services
01.2024 - 03.2024
- Assisted in receiving, stocking and distribution of merchandise.
- Managed warehouse operations and verified proper shipment procedures.
- Improved baggage handling processes, significantly reducing instances of lost or mishandled luggage.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
Ramp Agent
Quantem Aviation Services
08.2023 - 01.2024
- Loaded and unloaded equipment and freight and assist crew with daily flights.
- Displayed strong attention to detail during aircraft inspections, promptly reporting any observed irregularities or potential hazards.
- Coordinated ground crew activities to complete objectives on schedule.
- Streamlined freight loading process, ensuring timely departure of flights and minimal delays.
Dishwasher/Fry Cook
Bento Asian Kitchen + Sushi
08.2022 - 08.2023
- All back of the house duties
- Maintained and cleaned an orderly eating and serving area.
- Handled frying area
- Handles all dishwasher/busser duties when needed
- Followed supervisor instructions to complete tasks on time.
Dishwasher/Busser
Taquerias las casuelas
10.2021 - 01.2022
- Providing customer service to all guest.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
Education
GED -
Florida Youth Challenge Academy
Orlando, FL06-2022
Skills
- Ramp service
- Baggage handling
- Safety procedures compliance
- Flexible schedule
- Lifting and sorting
- Safety precautions
- Warehouse operations
- Customer service experience
Languages
Spanish - Fluent
Timeline
Ramp Agent
Southwest Airlines
04.2024 - 04.2025
Ramp Agent
Dnata Airport Services
01.2024 - 03.2024
Ramp Agent
Quantem Aviation Services
08.2023 - 01.2024
Dishwasher/Fry Cook
Bento Asian Kitchen + Sushi
08.2022 - 08.2023
Dishwasher/Busser
Taquerias las casuelas
10.2021 - 01.2022
GED -
Florida Youth Challenge Academy
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