Results-oriented professional with extensive experience as Head Bartender at Mr. Sangria Craft Cocktail Bar. Specialized in mixology and customer service, developed innovative bar menus that increased patron engagement and repeat business. Demonstrated expertise in staff training and inventory management, leading to enhanced operational efficiency and guest satisfaction.
Overview
19
19
years of professional experience
Work History
Head Bartender
Mr.Sangria Craft Cocktail Bar
PearlRidge Hawaii
02.2023 - Current
Executed opening and closing duties, including cash drawer preparation and inventory management.
Cultivated strong rapport with patrons, driving repeat business and loyalty.
Trained new bartenders on drink recipes, mixing techniques, and customer service skills.
Monitored cash handling procedures to ensure transaction accuracy and minimize theft.
Developed innovative bar menus by researching emerging industry trends.
Collaborated with management to design bar menu that exceeded customer expectations.
Established relationships with vendors for effective order management and cost negotiation.
Created visually appealing bar displays through strategic arrangement of bottles and glasses.
Server
Dave and Busters
Honolulu, HI
04.2021 - 12.2022
Managed multiple tables simultaneously, maintaining high service quality under pressure.
Served food and beverages promptly, prioritizing customer needs.
Utilized POS system to process orders, manage bills, and address complimentary items.
Collaborated with team members during peak hours to enhance workflow efficiency.
Attended to customer needs promptly to boost satisfaction and deliver personalized service.
Executed opening and closing duties, ensuring dining area readiness for service transitions.
Provided attentive service during busy periods while maintaining detail-oriented guest rapport.
Accurately handled cash transactions, contributing to balanced daily financial reports.
Restaurant Bar Manager
Row Bar by Tamara's
Honolulu, HI
02.2019 - 03.2020
Established strong rapport with patrons through personalized service, resulting in repeat business.
Cultivated robust social media presence by posting regular updates on events and promotions.
Developed relationships with vendors to secure competitive pricing for high-quality products.
Implemented staff scheduling systems to ensure coverage during peak hours while controlling labor costs.
Processed in-house syrups, tonics, tinctures, bitters, and infusions for enhanced beverage offerings.
Increased annual sales by creating and executing effective marketing plans and seasonal specials.
Designed innovative promotional strategies to boost bar revenue through specialty drinks and events.
Conducted engaging themed nights and tastings to attract new clientele and enhance loyalty.
Event Manager
MacBrand Concession and Foods
Richmond, VA
02.2007 - 11.2018
Streamlined event planning processes through efficient project management strategies.
Tailored innovative themes and designs to enhance attendee experiences.
Managed logistics for event planning, booking, and promotions.
Increased client satisfaction by delivering well-executed events within budget.
Recruited and trained volunteer teams for effective event operations.
Oversaw logistics for multi-day events, including accommodations and transportation.
Ensured smooth transitions between program elements using effective stage management techniques.
Conducted evaluations post-events to identify improvements for future planning.