Brian Simone
Houston,TX
Summary
Skilled Field Service Technician with expertise in troubleshooting and extensive repair knowledge. Committed to providing exceptional service, consistently deliver value through a strong work ethic and continuous acquisition of new service skills. Successfully handled a large number of service calls while maintaining high quality and efficiency. Focused, reliable, and results-driven, prioritizing safety and meticulous attention to detail, resulting in an excellent safety record.
Overview
35
35
years of professional experience
Work History
Senior Service Technician
Centerpoint Energy Inc
Houston, TX
08.1994 - 11.2023
- Mentored junior technicians in best practices, enhancing team performance and fostering a positive work environment.
- Adhered to company safety protocols, reducing the risk of accidents or injury during service visits.
- Upheld high standards of professionalism, punctuality, and integrity in all interactions with clients and colleagues alike.
- Prioritized workload efficiently by assessing urgency levels associated with each call, resulting in an improved response time for critical issues.
- Delivered exceptional customer support through clear communication, active listening skills, empathy when addressing concerns.
Framing Carpenter
Simone Construction
Houston, TX
05.1993 - 07.1994
- Expedited construction process by skillfully utilizing power tools such as pneumatic nail guns, circular saws, and drills.
- Assured structural integrity of buildings through skilled installation of floor systems, walls, and roof trusses.
- Delivered high-quality craftsmanship by consistently following architectural blueprints and specifications.
- Minimized material waste by optimizing usage.
United States Marine
United States Marine Corps
Twentynine Palms, CA, USS Midway, & Yuma, AZ.
07.1988 - 07.1992
- Enhanced the morale and welfare of fellow Marines through the organization of recreational activities and special events.
- Contributed to mission success by providing timely intelligence analysis and recommendations to command staff.
- Enabled rapid response capabilities by coordinating logistics support for deployment readiness exercises and real-world contingencies.
- Developed junior Marines into future leaders through consistent mentorship and professional development opportunities.
- Participated in humanitarian assistance missions, delivering critical aid supplies to disaster-stricken communities.
- Demonstrated resilience under pressure by consistently performing at a high level despite challenging conditions or unforeseen obstacles.
- Upheld code of conduct and maintained professionalism in stressful situations.
- Maintained required level of proficiency in use of firearms.
- Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
- Upheld U.S.M.C. dress and appearance regulations for professional appearance.
Education
No Degree - Supply Administration & Security Forces
United States Marine Corps
USA11.1988
High School Diploma -
Dwight D. Eisenhower High School
Houston, TX06.1988
Skills
- Customer Service
- Work with Minimal Supervision
- Attention to Detail
- Punctual and Reliable
- Professional and Courteous
- Documentation And Reporting
- Safety Procedures Adherence
Detailedreferences
- Robert HOLMES, Supervisor, Centerpoint Energy, 18018 Huffmeister Rd, Cypress, TX, 77429, 832-596-4215
- Tyson PRADIA, Union Committee President, USW local 13-227, TX, 832-594-7811
- Joe MARINO, Owner, 3D Militarywear, TX, 713-562-5534
- Cotton CLINT, Self Contractor, TX, 346-377-9965
Timeline
Senior Service Technician
Centerpoint Energy Inc
08.1994 - 11.2023
Framing Carpenter
Simone Construction
05.1993 - 07.1994
United States Marine
United States Marine Corps
07.1988 - 07.1992
No Degree - Supply Administration & Security Forces
United States Marine Corps
High School Diploma -
Dwight D. Eisenhower High School